Chelsie Salyards

• Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
• Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
• Enhanced customer satisfaction by providing timely and accurate information in response to inquiries.
• Assisted management with administrative tasks such as data entry, filing, and report generation as required.
• Prepared reports on vehicles' condition after inspection.
• Cultivated trust between clients and the company by upholding a high degree of integrity when documenting findings upon completion of each inspection.
• Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
• Maintained compliance with industry standards and regulations through diligent adherence to guidelines during inspections.

• I was a front desk receptionist and answering service during closed hours.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
• Relayed and transcribed written and verbal messages to personnel.
• Managed a high volume of inbound calls while accurately documenting interactions in the company database.
• Assisted callers with problem resolution, ensuring satisfactory outcomes for both customers and the company.
• Maintained accurate records of calls placed and received.
• Entered customer information, inquiries and resolutions in company systems.
• Discarded old files.
• Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
• Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Scheduled staff shifts to secure adequate coverage and productive workflows.
• Supervised day-to-day operations to meet performance, quality and service expectations.

Meat Department wrapper, meat case filling and maintaining as well as front counter clerk filling customer orders.

• Optimized filler machine performance with regular inspections, adjustments, and preventive maintenance tasks.
• Ensured a safe working environment by enforcing safety protocols and participating in regular hazard assessments.
• Maintained compliance with industry regulations and company policies during all stages of the filling process.
• Enhanced product quality by adhering to strict sanitation guidelines and maintaining a clean work environment.
• Conducted routine inventory checks to maintain adequate supplies for efficient production flow.
• Solved customer challenges by offering relevant products and services.
• Checked packaging materials for every product.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.