Chelsie Sharp
Rossville ,GA
Summary
Dynamic professional with a proven track record in health and safety compliance and exceptional customer service, honed at Holiday Inn Express and Suites. Expert in fostering teamwork and collaboration, significantly enhancing department performance. Skilled in infection control and effective communication, I consistently achieve high-quality service standards, driving satisfaction and operational excellence. Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
6
6
years of professional experience
Work History
Executive Housekeeping Manager
Holiday Inn Express And Suites
09.2020 - 06.2024
- Leveraged industry trends and performance metrics to make informed decisions regarding staffing levels, equipment investments, and service enhancements.
- Promoted a culture of open communication among team members, fostering collaboration and teamwork that resulted in improved overall department performance.
- Led cross-functional teams to complete large-scale projects within tight deadlines while ensuring minimal disruption to guests'' experience.
- Collaborated with other department managers to achieve seamless coordination between housekeeping services and hotel operations overall.
- Managed a team of housekeeping staff to achieve consistent high-quality service standards in guest rooms and common areas.
Outdoor Lawn and Garden Associate
Lowes Home Improvement
08.2022 - 07.2023
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Assisted in the loading of heavy merchandise for customers, ensuring a positive shopping experience.
Nursing Assistant
NHC of Rossville
09.2019 - 12.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Nursing Assistant
NHC of Fort Oglethorpe
09.2018 - 03.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
Education
High School Diploma -
Ridgeland High School
Rossville, GA05.2017
Skills
- Housekeeping knowledge
- Customer service focus
- Health and safety compliance
- Task Delegation
- Energy conservation
- Health and Safety Regulations
- Time management expert
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Equipment Operation
- Infection Control
- Professionalism
Timeline
Outdoor Lawn and Garden Associate
Lowes Home Improvement
08.2022 - 07.2023
Executive Housekeeping Manager
Holiday Inn Express And Suites
09.2020 - 06.2024
Nursing Assistant
NHC of Rossville
09.2019 - 12.2021
Nursing Assistant
NHC of Fort Oglethorpe
09.2018 - 03.2019
High School Diploma -
Ridgeland High School
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