Chelsie Ukish
Optometric Technician
Saltsburg,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Optometric Technician
Noble Vision Center
Greensburg, PA
08.2017 - Current
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Prepared and administered medications to patients as prescribed by optometrist.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Increased overall efficiency within the practice by assisting in inventory management and ordering supplies as needed.
- Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for continuous improvement.
- Collaborated with optometry staff to reach individual and team goals.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Identified issues during preliminary exam and addressed concerns with physician.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
- Helped with the training of several employees, as well as training in other AEG offices.
Education
High School Diploma -
Kiski Area High School
Vandergrift, PA 05.2001 -
Skills
Multitasking Abilities
Reliability
Self Motivation
Continuous Improvement
Attention to Detail
Team Collaboration
Willingness to learn
Interpersonal Skills
Teamwork and Collaboration
Timeline
Optometric Technician
Noble Vision Center
08.2017 - Current
High School Diploma -
Kiski Area High School
05.2001 -