Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsie Webb

Stilesville,IN

Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Office Specialist

HRH
03.2023 - Current
  • Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
  • Ensured a safe, comfortable environment for patients by promptly addressing any concerns or issues that arose during their visits.
  • Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Optimized inventory management to ensure essential medical supplies were always available.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Created reports, presentations and other materials for executive staff.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Medical Assistant Team Leader

HRH
02.2022 - 03.2023
  • Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
  • Streamlined medical office operations for improved efficiency through organized delegation of tasks.
  • Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
  • Ensured timely completion of administrative duties, contributing to a well-managed medical office environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

Hendricks Regional Health-Danville, IN
12.2009 - 10.2021
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Explained treatment procedures and physicians' instructions.
  • Processed orders for medical supplies and lab equipment.
  • Changed dressings on wounds to prevent infection and check for healing.

Student Nurse Surgical Floor

Hendricks Regional Health Hospital
12.2006 - 12.2009
  • Assisted in administering medications and treatments to patients.
  • Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
  • Performed physical exams and collected vital signs for assigned patients.
  • Responded promptly to emergent situations such as cardiac arrest or trauma incidents.
  • Assisted with discharge planning by helping arrange follow-up appointments or home health services.
  • Maintained confidentiality of patient records according to HIPAA guidelines.
  • Observed and communicated changes in patient's condition to registered nurse on duty.
  • Obtained laboratory specimens by using phlebotomy skills to complete both venous and finger-stick blood draws.
  • Administered oral, IV, and topical medications as directed by a healthcare provider.
  • Conducted health screenings and assessments under the supervision of a nurse.
  • Assisted with the setup and operation of medical equipment, such as EKG machines and patient monitors.
  • Collected specimens for laboratory testing, including blood, urine, and sputum.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Education

Associates degree in Nursing -

Ivy Tech Community College
Greencastle, IN

Skills

  • Team management, Collaboration and Supervision
  • Multitasking
  • Problem-solving abilities
  • Inventory Management
  • Work Planning, Prioritization, Patient Education
  • Patient-focused care
  • Data Entry
  • Procedure Assistance
  • Patient Scheduling
  • Clinical Documentation
  • Venipuncture and phlebotomy
  • Epic EMR system
  • EKG set up and monitoring
  • Medication and dosage
  • Discharge Planning
  • Test Results Review
  • Medication Administration
  • Taking and Recording Vital Signs
  • Insurance authorizations

Certification

CPR Certified

TB Certified

POCT Testing for FLU, Covid, A1C, Urinalysis, and Pregnancy Testing.

Timeline

Medical Office Specialist

HRH
03.2023 - Current

Medical Assistant Team Leader

HRH
02.2022 - 03.2023

Medical Assistant

Hendricks Regional Health-Danville, IN
12.2009 - 10.2021

Student Nurse Surgical Floor

Hendricks Regional Health Hospital
12.2006 - 12.2009

Associates degree in Nursing -

Ivy Tech Community College

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Chelsie Webb