Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsie Wion

Troy,Ohio

Summary

Dynamic Fulfillment Operations Technician Lead at Remedi Seniorcare with a proven track record of being reliable, dedicated, honest, hardworking and great communication skills. Experienced in retail, pharmacy and serving like settings. I adapt effectively to all challenges and great with time management. Looking forward to growing in a fast paced environment working with the highest standers of customer satisfaction and advancing in technology where the learning never ends.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Fulfillment Operations Technician Lead

Remedi Seniorcare
06.2015 - Current
  • Operated and maintained equipment to ensure optimal functionality and safety standards.
  • Trained new pharmacy technicians on operational procedures and best practices
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Conducted routine inspections to identify issues and recommend corrective actions.
  • Collaborated with team members to streamline processes for increased efficiency.
  • Processed and filled prescriptions with precision and attention to detail
  • Managed medication inventory and ensured accurate stock levels

Front of House Server, Team Lead

Outback Stakehouse
07.2011 - 06.2015
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed guest reservations and seating arrangements to optimize flow.
  • Trained and mentored new staff on service standards and procedures.
  • Collaborated with kitchen staff to ensure timely food delivery and quality.
  • Handled cash transactions accurately and efficiently during peak hours.
  • Addressed customer inquiries and complaints with professionalism and empathy.

Sales Associate

Dick's Sporting Goods
05.2008 - 07.2011
  • Delivered exceptional customer service, fostering positive relationships and enhancing customer loyalty.
  • Utilized point-of-sale systems to process transactions accurately and efficiently.
  • Maintained product knowledge to assist customers in making informed purchasing decisions.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Trained new associates on company policies, procedures, and best practices for customer engagement.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Miami East High School
Troy
2008

Associate Degree - Cosmetology

Miami Jacobs
Troy
2010

Skills

  • Machine operation
  • Lockout and tagout procedures
  • Hazardous materials handling
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Multitasking Abilities
  • Effective communication
  • Adaptability and flexibility
  • Operational efficiency

Certification

  • Licensed Cosmetologst - 2012-current

Timeline

Fulfillment Operations Technician Lead

Remedi Seniorcare
06.2015 - Current

Front of House Server, Team Lead

Outback Stakehouse
07.2011 - 06.2015

Sales Associate

Dick's Sporting Goods
05.2008 - 07.2011

High School Diploma -

Miami East High School

Associate Degree - Cosmetology

Miami Jacobs