Summary
Overview
Work History
Education
Skills
Activities
Timeline
Receptionist

Chelsy Johnson

Melbourne

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. 2-20 Licensed since 2013 and over 20 years experience in the insurance industry as a whole.

Overview

19
19
years of professional experience

Work History

Agent

Florida Best Quote Insurance
08.2021 - 07.2025
  • Quoting & writing new business, servicing the high value book of business. Explaining coverages, going over policies with clients, payments, endorsements, rewrites.
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.

Agent - Customer Service

OneGroup
08.2019 - 01.2021
  • Quoting & writing new business, servicing the high value book of business. Explaining coverages, going over policies with clients, payments, endorsements, rewrites.

Agent - Customer Service

RSC
01.2016 - 01.2019
  • Quoting & writing new business, servicing the existing book of business. Explaining coverages, going over policies, payments, endorsements, rewrites.

Customer Service-Agent

HUB International
01.2007 - 01.2016
  • Customer service, assisting other agents, quoting/writing, all clerical duties

Education

High School Diploma -

Eau Gallie High School
Melbourne, FL
11-2000

Skills

  • Attention to detail
  • Internet savvy
  • Expedient
  • Analytical
  • Thrives under pressure
  • Organized
  • Can learn new skills quickly, tech savvy
  • Excellent multi-tasker
  • Positive & empathetic
  • Clear communication
  • Recordkeeping proficiency
  • Call management

Activities

I am passionate about helping people & being honest & trustworthy. I am extremely driven with a get things done attitude. I love being productive & love learning new things. My family is everything to me & cherish everyday & moment I have with them. I love the beach, being outdoors, boating & going on road trips with loved ones.

Timeline

Agent

Florida Best Quote Insurance
08.2021 - 07.2025

Agent - Customer Service

OneGroup
08.2019 - 01.2021

Agent - Customer Service

RSC
01.2016 - 01.2019

Customer Service-Agent

HUB International
01.2007 - 01.2016

High School Diploma -

Eau Gallie High School

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Chelsy Johnson