Summary
Overview
Work History
Education
Skills
YOUTH DIRECTOR OF MY CHURCH
Timeline
Generic

Chelsy McCauley

San Augustine,TX

Summary

I am a homebody, retired from trucking, looking to work remote from home! I love to work and manage my personal from business time successfully. I can type very fast and efficient, spelling and knowledgable, as well as a fast leaner and can handle positive criticism from authority!

Overview

20
20
years of professional experience

Work History

Caregiver

  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Determined specific needs and provided most appropriate level of services for patient well-being.

Customer Service Rep Remote

BnB Networking, Llc
San Augustine, United States
06.2022 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.

Commercial Truck Driver

CFI
Joplin, Missouri
10.2019 - 06.2022
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Conducted efficient cargo transfers to maintain route schedules.
  • Contacted customers to report delayed delivery times.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Interacted with customers and offered exemplary service, escalating issues to [Job title].
  • Reported driving hours and [Type] data into shift logs for submission to [Job title], maintaining high level of accuracy and detail.
  • Followed hand signals from loading crew to maneuver trucks into loading and unloading positions.
  • Operated [Type] trucks across [Number] states to transport [Type] machinery and equipment.
  • Positioned loading devices under and over pallets and boxes to secure and move materials weighing up to [Number] pounds.
  • Maintained exterior and interior cleanliness of [Number]-foot truck through [Action] and [Action].
  • Saved $[Amount] worth of fuel per [Timeframe] by researching and planning more efficient routes.

OTR Commercial Truck Driver

Koch Trucking
Minneapolis, Minnesota
03.2019 - 10.2019
  • Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Kept meticulous logs of correspondence with customers and freight recipients.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
  • Delivered goods to customers both locally and long distance.
  • Secured freight during stops and rest periods to prevent theft.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Contacted dispatch to report delivery incidents and determine best methods for resolution.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Transported freight via [Type] trucks between [Number] cities on weekly cycle.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Transported hazardous materials and oversized shipments without incident.
  • Escalated critical issues to [Job title] for immediate correction.
  • Communicated with company dispatchers to alert of any issues or delays.
  • Charted out upcoming routes with GPS technology and maps.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Inspected vehicle on daily basis, reporting any damage or issues to [Job Title] for immediate resolution.
  • Made sure that deliveries were on time for scheduled appointments.

Professional OTR Truck Driver

Common Disposal
San Augustine, TX
02.2019 - 03.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.

Commercial Truck Driver

McCorkle Truck Lines
Oklahoma City, OK
04.2017 - 02.2019
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Reviewed transportation and shipping documentation and manifests to verify accuracy of inventory counts.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required
  • Conducted efficient cargo transfers to maintain route schedules.
  • Contacted customers to report delayed delivery times.
  • Communicated with other truck drivers and operators to coordinate materials handling and deliveries.
  • Interacted with customers and offered exemplary service, escalating issues to [Job title].
  • Reported driving hours and [Type] data into shift logs for submission to [Job title], maintaining high level of accuracy and detail.
  • Followed hand signals from loading crew to maneuver trucks into loading and unloading positions.
  • Loaded and unloaded vehicles and secured items for long road trips by using [Type] and [Type] equipment.
  • Positioned loading devices under and over pallets and boxes to secure and move materials weighing up to [Number] pounds.
  • Maintained exterior and interior cleanliness of [Number]-foot truck through [Action] and [Action].

Professional OTR Truck Driver

Heartland Express
Dallas, Texas
08.2016 - 04.2017
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maximized load safety by balancing, securing and weighing products.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Contacted customers to report delayed delivery times.
  • Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.

Transporter

Indiana Transport
Elkhart, Indiana
06.2016 - 08.2016
  • Warmly greeted patients and visitors and made each feel welcome.
  • Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Operated [Type] of vehicle and carefully followed all safety protocols and procedures.

HOME UNEMPLOYED, DAD DIED, TAKE CARE OF MOM

UNEMPLOYED
San Augustine, TX
01.2016 - 06.2016

Professional OTR Truck Driver

Schneider Trucking
Dallas, Texas
11.2014 - 01.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Maximized load safety by balancing, securing and weighing products.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Contacted customers to report delayed delivery times.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Verified contents of inventory loads against Bills of Lading.

Professional OTR Truck Driver

Dart Trucking Company
Eagan, Minnesota
08.2014 - 11.2014
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

FUEL DESK CASHIER

Love's Travel Stops & Country Stores Inc.
LUFKIN, TEXAS
05.2014 - 08.2014
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Arrived on time and dressed professionally in clean company uniform.
  • Confirmed stock levels and expiration dates of merchandise.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Scheduled and monitored regular vendor deliveries for fuel and store inventory.
  • Reported shoplifting, theft and drive-offs to law enforcement.
  • Prevented and reported loitering and illegal activities taking place on company property.
  • Answered phone calls and returned voicemails.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Set up new sales displays each [Timeframe].
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in $[Amount] per month in new revenue.

SHIFT MANAGER

PIZZA HUT
Lufkin, TX
10.2013 - 05.2014
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.

CASHIER

Polks Pick It Up
Lufkin, TX
07.2013 - 10.2013
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

JAILOR

Angelina County Jail
Lufkin, TX
03.2012 - 07.2013
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over [Number] inmates simultaneously.
  • Utilized weapons, handcuffs and physical force to maintain discipline and order among prisoners.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Examined incoming and outgoing mail to detect contraband.
  • Oversaw conduct of [Number] prisoners to prevent escapes or violent behavior.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
  • Patrolled [Number]-square foot facility and work areas to complete headcounts of inmates.
  • Guarded facility entrances to screen visitors, using x-rays and ION scanner devices.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Created and maintained arrest files on inmates processed through jail.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Maintained custody and control of [Number] inmates housed in [Type] security unit.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Oversaw [Number] juveniles in correctional residential facility setting.

PIANO TEACHER

SELF EMPLOYED @ HOME
HUNTINGTON, TEXAS
01.2005 - 03.2012
  • Developed lesson plans, selected course materials and prepared assignments.
  • Introduced students to appropriate hand positioning, finger transitions and pedal use.
  • Communicated with parents regarding upcoming events and student progress.
  • Engaged students in discussions on musical selection and composer histories.
  • Evaluated and graded student performance, homework assignments, projects and tests.
  • Coordinated recitals and musical events to showcase student achievements.
  • Played piano at school functions such as [Type] and [Type] events.
  • Conducted individual and group music lessons lasting from 30 to 60 minutes each.
  • Established strong music foundation with students by incorporating basic music theory into weekly lessons.
  • Communicated regularly with parents to provide information about children's progress and challenges.
  • Worked with students to sharpen sight-reading, memorization and improvisation piano techniques.
  • Selected music from various genres for use as teaching pieces.
  • Prepared over [Number] piano students for showcase performances.

Volunteer

ADVOCACY FOR CPS CHILDREN
LUFKIN, TEXAS
07.2006 - 09.2008
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Planned and delivered numerous activities and special events for programs and services.
  • Encouraged donations by supporting community fundraising events and campaigns.
  • Provided immediate responses to questions from volunteers.

Education

No Degree - MEDICAL

Angelina College
Lufkin, TX

Skills

  • Social Perceptiveness
  • Time Management
  • Respectful and Compassionate
  • Community Integration
  • Incident Reporting
  • Client Requirements
  • Service Documentation
  • Progress Documentation
  • Problem Identification
  • Dependable and Responsible
  • Community Activities
  • Attentive to People
  • Verbal and Written Communication
  • Independent Thinking
  • Status Updates
  • COVID-19 Safety Policies
  • Strong Ethics
  • Multitasking and Organization
  • Laptop and Tablet Operation
  • Skills Development
  • Communication Assistance
  • Accurate in Following Orders
  • Word Processing
  • Remote Video Conferencing

YOUTH DIRECTOR OF MY CHURCH

I teach all youth at my lifelong church, East Hamilton Missionary Baptist Church, on Sundays & Sunday evening service. I plan and coordinate all events, lessons, projects, etc as well. My kids love me, all 25/30 of them, and I love them, too!

Timeline

Customer Service Rep Remote

BnB Networking, Llc
06.2022 - Current

Commercial Truck Driver

CFI
10.2019 - 06.2022

OTR Commercial Truck Driver

Koch Trucking
03.2019 - 10.2019

Professional OTR Truck Driver

Common Disposal
02.2019 - 03.2019

Commercial Truck Driver

McCorkle Truck Lines
04.2017 - 02.2019

Professional OTR Truck Driver

Heartland Express
08.2016 - 04.2017

Transporter

Indiana Transport
06.2016 - 08.2016

HOME UNEMPLOYED, DAD DIED, TAKE CARE OF MOM

UNEMPLOYED
01.2016 - 06.2016

Professional OTR Truck Driver

Schneider Trucking
11.2014 - 01.2016

Professional OTR Truck Driver

Dart Trucking Company
08.2014 - 11.2014

FUEL DESK CASHIER

Love's Travel Stops & Country Stores Inc.
05.2014 - 08.2014

SHIFT MANAGER

PIZZA HUT
10.2013 - 05.2014

CASHIER

Polks Pick It Up
07.2013 - 10.2013

JAILOR

Angelina County Jail
03.2012 - 07.2013

Volunteer

ADVOCACY FOR CPS CHILDREN
07.2006 - 09.2008

PIANO TEACHER

SELF EMPLOYED @ HOME
01.2005 - 03.2012

Caregiver

No Degree - MEDICAL

Angelina College
Chelsy McCauley