Summary
Overview
Work History
Education
Skills
Timeline
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Chelsy Parnell

Junction City,KS

Summary

Dynamic and results-driven professional with extensive experience in restaurant management, notably at Wine Dive + Kitchen. Proven track record in enhancing customer satisfaction and optimizing staff performance through effective training and scheduling. Skilled in food safety compliance and payroll administration, fostering a culture of excellence and continuous improvement.

Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.

Overview

6
6
years of professional experience

Work History

Assistant Restaurant Manager

Wine Dive + Kitchen
09.2020 - Current
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Managed staff schedules of over 30 employees, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Shift Leader

Starbucks
09.2020 - 06.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.

Head Server

Bait STL
04.2019 - 09.2020
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Coordinated special events and private parties, working closely with clients to meet their specific needs while adhering to the establishment''s policies.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism. Helping keep turnover below 10%

Education

High School Diploma -

Francis Howell Central
Cottleville, MO

Skills

  • Shift management
  • Food safety compliance
  • Employee scheduling
  • Staff training and development
  • Recruitment and hiring
  • Payroll administration
  • POS terminal operation

Timeline

Assistant Restaurant Manager

Wine Dive + Kitchen
09.2020 - Current

Shift Leader

Starbucks
09.2020 - 06.2021

Head Server

Bait STL
04.2019 - 09.2020

High School Diploma -

Francis Howell Central

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