Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Work Preference
Languages
Quote
Timeline
BusinessDevelopmentManager
Chelsy Scott

Chelsy Scott

Racine,WI

Summary

Dynamic contractor with extensive experience delivering high-quality results across diverse projects, demonstrating a proven ability to collaborate effectively with teams and adapt to evolving needs. Expertise in project management, strategic planning, and problem-solving drives consistent achievement of objectives while maintaining a strong focus on reliability and versatility. Background in cash handling, customer service, and transaction processing within fast-paced retail environments underscores a commitment to operational efficiency and customer satisfaction. Diligent in managing shifts and key-holding responsibilities, with a demonstrated ability to oversee smooth operations, enhance staff performance, and ensure exceptional customer experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Independent Contractor

Shipt
07.2025 - Current
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
  • Improved overall project quality by reviewing work diligently before submission to the client for approval.

Caregiver, Special Needs

Hope Away From Home
07.2025 - Current
  • Prepare meals and snacks and fed clients.
  • Assist clients with daily living needs to maintain self-esteem and general wellness.
  • Enhance the quality of life for special needs individuals by providing personalized care and attention.
  • Assist clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provide compassionate care for special needs clients, ensuring their comfort and dignity at all times.

Independent Contractor

DoorDash
04.2025 - Current
  • Provide exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.

Shift Manager

Burger King
10.2024 - 06.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Customer Service Representative

Self-employeed
07.2020 - 11.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Personal Care Aide

Gt Independence
09.2021 - 11.2023
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.

Security Officer (Protective Service)

Kenosha Private Police
01.2020 - 07.2020
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

General Manager (Management)

Kathe Wohlfahrt of America
10.2019 - 01.2020
  • Prepare staff work schedules and assign specific duties.
  • Payroll entry
  • Scheduling

Security Officer (Protective Service)

Amazon
02.2016 - 03.2017
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Deli Clerk (Food Preparation and Serving Related)

Piggly Wiggly Supermarket
05.2015 - 07.2015
  • Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures.
  • Clean and sanitize work areas, equipment, utensils, dishes, or silverware.

Education

Associate Degree - Criminal Justice/Police Science

Herzing University
Kenosha, WI
10.2020

High School - General Studies

Gateway Technical College
Racine, WI
01.2010

Skills

  • Client relationship building

  • Time management

  • Emotional regulation

  • Active listening

  • Customer service

  • Critical thinking

Accomplishments

  • Supervised team of 5 + staff members.
  • Promoted to assistant manager after only 6 months for exceptional performance.
  • Completed manager training program.

Certification

  • Certified Closing Shift Manager, Burger King - 2025
  • ServSafe Certified - 2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Part Time

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceCareer advancementPaid time offWork from home optionPaid sick leave

Languages

English
Native or Bilingual

Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Timeline

Independent Contractor

Shipt
07.2025 - Current

Caregiver, Special Needs

Hope Away From Home
07.2025 - Current

Independent Contractor

DoorDash
04.2025 - Current

Shift Manager

Burger King
10.2024 - 06.2025

Personal Care Aide

Gt Independence
09.2021 - 11.2023

Customer Service Representative

Self-employeed
07.2020 - 11.2023

Security Officer (Protective Service)

Kenosha Private Police
01.2020 - 07.2020

General Manager (Management)

Kathe Wohlfahrt of America
10.2019 - 01.2020

Security Officer (Protective Service)

Amazon
02.2016 - 03.2017

Deli Clerk (Food Preparation and Serving Related)

Piggly Wiggly Supermarket
05.2015 - 07.2015

Associate Degree - Criminal Justice/Police Science

Herzing University

High School - General Studies

Gateway Technical College

Similar Profiles

CREATE PROFILE