Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelveat Moore

MOORE,OK

Summary

Dynamic and results-driven professional with a strong background in customer service and team leadership at Walmart. Proven ability to enhance customer satisfaction through effective product selection and timely order fulfillment. Skilled in cleaning and sanitizing, demonstrating patience and empathy while maintaining high standards of service and collaboration.

Overview

15
15
years of professional experience

Work History

Online Personal Shopper

Walmart
02.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Hobby Lobby

Puller
04.2021 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Housekeeper

SSM Health St. Anthony Hospital
03.2017 - 01.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Team Leader

McDonald's Fast Food Restaurant
01.2010 - 09.2016
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

High School Teaching

Walnutwod
Rancho Cordova, CA
05-1992

Skills

  • Patience and empathy

  • Customer service expertise

  • Sales experience

  • Product picking

  • Cleaning and sanitizing

Timeline

Online Personal Shopper

Walmart
02.2023 - Current

Hobby Lobby

Puller
04.2021 - 01.2023

Housekeeper

SSM Health St. Anthony Hospital
03.2017 - 01.2020

Team Leader

McDonald's Fast Food Restaurant
01.2010 - 09.2016

High School Teaching

Walnutwod

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