Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chelyse Noble

CANTON

Summary

Driven and customer oriented banking professional with proven success in supporting branch operations and delivering excellent client service. Frequently collaborated with bankers by preparing customers for product discussions and account openings. Skilled in identifying client needs, promoting banking products, and educating customers on digital tools. Eager to grow into a banker role to deepen customer relationships, provide tailored financial solutions, and continue building a long term career in retail banking.

Overview

5
5
years of professional experience

Work History

Wells Fargo

Teller
11.2023 - Current
  • Delivered exceptional customer service in a high-volume, fast-paced environment, maintaining a positive and professional attitude at all times
  • Identified client needs and introduced relevant banking solutions, such as CDs, checking and savings accounts, and mobile banking tools
  • Educated customers on digital banking options, including the Wells Fargo mobile app and online banking features
  • Accurately processed financial transactions while adhering to cash handling limits and security protocols
  • Collaborated with lobby and drive-thru teams to ensure efficient workflow and reduce wait times
  • Escalated complex transactions to appropriate management when necessary to ensure resolution
  • Ensured compliance with all internal policies, procedures, and regulatory requirements
  • Performed ATM servicing duties, including balancing, replenishing, and troubleshooting
  • Maintained keen attention to transaction detail, reducing errors and supporting operational accuracy

Assistant Store Manager

Cloud Tea
03.2022 - 10.2023
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Cashier Team Lead

Zaxbys
12.2020 - 03.2021
  • Restocked and organized merchandise in front.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Operated POS cash register and equipment to collect payments.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Assisted customers by answering questions and fulfilling requests.

Education

High School Diploma -

Cherokee High School
Canton, GA
05-2022

Skills

  • Customer service
  • Multitasking Abilities
  • Dependable and responsible
  • Sales & Product Knowledge
  • Problem Escalation & Judgment
  • Policy & Compliance Awareness

Accomplishments

  • Built strong personal connections with customers by actively engaging and encouraging them to complete feedback surveys, contributing to our branch consistently ranking #1 in the district for positive customer satisfaction surveys
  • Regularly referred an average of 8 customers per month to bankers for product discussions and account openings, helping increase branch sales and deepen client relationships
  • Consistently kept a welcoming environment that boosted customer engagement and satisfaction, supporting team goals for growth and retention

Timeline

Wells Fargo

Teller
11.2023 - Current

Assistant Store Manager

Cloud Tea
03.2022 - 10.2023

Cashier Team Lead

Zaxbys
12.2020 - 03.2021

High School Diploma -

Cherokee High School

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