Chelzie Parmer
Bowdon,GA
Summary
Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Overview
6
6
years of professional experience
Work History
Bartender
Hooters Inc.
Douglasville , GA
09.2018 - Current
- Attended regular training sessions to stay updated on new products or trends.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Greeted frequent visitors by name and explained new promotions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Effectively multitasked within fast-paced environment.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted guests with friendliness and professionalism.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification of guests to verify age requirements for alcohol purchase.
Server Trainer
Hooters Inc.
Douglasville, GA
09.2018 - Current
- Supervised, evaluated or referred instructors to skill development classes.
- Developed and implemented interactive training modules to enhance learning experience and retention among trainees.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Explained goals and expectations required of trainees.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Bowdon High School
Bowdon, GA05-2017
Skills
- Bar restocking
- Suggestive selling
- Cash and credit transactions
- Outgoing personality
- Professional appearance
- Strong multitasking
- Highly reliable
- Alcohol awareness
- Menu memorization
- Bar equipment use
- Team training and development
- Anticipating guest needs
- Mixology
- Customer service expertise
- Responsible alcohol service
- New hire training
Timeline
Bartender
Hooters Inc.
09.2018 - Current
Server Trainer
Hooters Inc.
09.2018 - Current
High School Diploma -
Bowdon High School
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