Summary
Overview
Work History
Education
Skills
Timeline
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Chemonda Grant

Fort Lauderdale,FL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my time at Raising Canes. Skilled in cash register systems and customer service, I excel in fast-paced environments, significantly improving service delivery. Demonstrated ability to boost team morale and maintain high accuracy levels in transactions, embodying professionalism and courtesy. Friendly and reliable BurgerFI offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Cashier

Raising Canes
07.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

BOH Team Member

Diced
08.2022 - 01.2023
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
  • Continuously updated culinary knowledge through industry research and professional development opportunities.

Cashier

BurgerFI Resturant
05.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma -

Booker T. Washington Senior High School
Miami, FL
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash register systems
  • ID Verification
  • Inventory Management
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and Courtesy

Timeline

Cashier

Raising Canes
07.2023 - 12.2023

BOH Team Member

Diced
08.2022 - 01.2023

Cashier

BurgerFI Resturant
05.2021 - 12.2021

High School Diploma -

Booker T. Washington Senior High School
Chemonda Grant