Chen Chen
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Driver and Warehouse Management
Dream Himax&Dream Fever
133-39 41st Rd，FLushing, NY
11.2021 - 04.2024
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Verified the contents of inventory loads against shipping papers.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Managed time efficiently when making multiple stops along designated routes.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Managed time effectively to meet tight delivery deadlines.
- Coordinated with warehouse staff for efficient cargo loading and unloading.
- Saved fuel by leveraging GPS to identify faster routes.
- Operated standard warehouse equipment to assist with loading and unloading of deliveries.
- Documented daily mileage, gas, and other data.
Warehouse Administrator
anl express
132-05 Roosevelt Ave, Flushing, NY
12.2017 - 05.2019
- Created reports to track inventory movements and identify discrepancies.
- Maintained accurate records of inventory and stock levels.
- Managed a team of workers involved in receiving, stocking, picking and packing orders.
- Processed incoming shipments and ensured that all items were accurately received in the system.
- Maintained accurate records of incoming and outgoing shipments.
- Communicated effectively with internal teams regarding inventory availability, product locations.
- Conducted regular training sessions for employees on safe work practices in the warehouse area.
- Utilized barcode scanners when processing orders for accuracy and efficiency.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
Education
Associate of Business Administration - Business Administration And Management
Shanghai Zhongbo Xueyuan
Shanghai，Jinshan，China07-2012
High School Diploma -
Bao Ying Lu Duo Gao Ji Zhong Xue
Jiangsu,Yangzhou,China07-2008
Skills
- Materials Transport
- Daily logging
- Clean Driving Record
- Shipping and packaging
- Navigational Systems and GPS
- Database Management
- Transportation
- Safe Driving Practices
- Route Determination
- Driving and transportation
Timeline
Driver and Warehouse Management
Dream Himax&Dream Fever
11.2021 - 04.2024
Warehouse Administrator
anl express
12.2017 - 05.2019
Associate of Business Administration - Business Administration And Management
Shanghai Zhongbo Xueyuan
High School Diploma -
Bao Ying Lu Duo Gao Ji Zhong Xue
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