Chen Shi (Dawn)

-Set up and monitored supplier quality performance and engagement plans.

- Prepared for major suppliers' quarterly business review and management review.

- Lead investigation of suppliers' quality issues, review the actions and reduced supplier defects rate by 30% and maintain low.

- Co-lead supplier qualification, reviewed and approved results and saved material cost by $50K more.

- Coached first article incoming inspection and established channel and reduced communication time by 50% more.

- Lead 20 more on site supplier audit, participated in internal audits and process audits.

- Monitored and reported weekly supplier quality performance

- Lead Investigation of supplier related quality issues and reduced catastrophic incidents from 5 to 0

- Set up claim procedure and solved legacy claims

- Classified harmonized trade code and provided background check for new hires; provided anti-dumping and countervailing consultation

-Streamlined manufacturing process, facilitated lean manufacturing and reduced manufacturing cost by 10% more

- Investigated and deployed solutions of any issues during production and after sales, reduced catastrophic incidents from 3 to 0.

- Developed more than 20 more assembly Standard of Process (SOP)

- Promoted and maintained 5S working station

- Designed, updated, maintained more 30+ client quality contracts

- Lead post-sale incident investigation, reduced all level incidents by 10% more.

- Lead continuous improvement projects, saves 20K more on testing.

- Monitored and reviewed gauge calibration and conducted gauge R&R