Chena Brazil

Currently employed by the Mayor of Wickliffe/Ballard, providing dedicated, compassionate, and attentive support to my daughter, who has special needs. Highly trusted and relied upon for maintaining a safe, structured, and nurturing environment. Known for honesty, reliability, and strong integrity while managing daily responsibilities, advocating for her needs, and coordinating care and resources. Skilled in multitasking, organization, and effective communication, ensuring the highest level of support and consistency.

Chena Brazil, founder of EyeDealDreams LLC (recently named), established in 2012, a company dedicated to supporting bullied children through clothing, shoes, and tutoring programs. The small business sells a variety of products, including handbags, antiques, and collectibles, with a portion of the proceeds supporting initiatives that empower and assist children, in line with its mission.

• Under direct supervision, performs duties on a unit or other living area for the care, treatment or habilitation and development of individuals with mental illness or developmental disabilities; provides required personal care services and carries out procedures and techniques geared toward treatment, habilitation and rehabilitation; carries out a portion of activity therapy programs by supervising and participating with individuals in planned educational, vocational, recreational and social activities.

Enforce rules and regulations to maintain a safe and secure institution. Conducts searches within the facility, provide care and correctional treatment of offenders. Restrain offenders when necessary.

Responsible for assessing, planning, and coordinating services for clients in need, including individuals and families facing social, behavioral, or health challenges. Provides guidance, advocacy, and support to help clients access resources, overcome obstacles, and achieve their goals. Skilled in case management, crisis intervention, documentation, and collaboration with multidisciplinary teams. Maintains confidentiality, demonstrates empathy, and ensures compliance with organizational policies and applicable laws.

Responsible for maintaining the safety and security of people, property, and facilities. Monitors premises, enforces rules and regulations, and responds promptly to incidents. Trained to assess potential threats and de-escalate situations when possible. Coordinates with law enforcement and emergency services by reporting incidents, calling authorities when necessary, and providing detailed documentation. Ensures compliance with safety protocols while protecting the well-being of staff, clients, and visitors.

works from home assisting customers by phone, email, or chat, providing information, resolving issues, and ensuring a positive experience. The role involves answering questions, troubleshooting problems, documenting interactions, and escalating complex concerns when necessary, all while meeting performance goals. Success in this position requires strong communication, active listening, computer literacy, and the ability to stay calm under pressure. Remote representatives typically work in a quiet home environment with reliable internet and may be required to work flexible shifts, including evenings or weekends. Compensation usually includes hourly pay, paid training, and potential benefits such as health insurance and career advancement opportunities.