CHENAI KAVAYI
Harare,Harare
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
2
2
Languages
9
9
years of post-secondary education
7
7
years of professional experience
Work History
Housekeeping Attendant
Pandhari Hotel
Harare, Harare
10.2023 - Current
- Clean and sanitise bedrooms, bathrooms, floors, and other assigned areas in accordance with hygiene and cleanliness standards.
- Make beds, change bed linen, replace towels, and ensure rooms are neat and presentable.
- Dust furniture, clean windows, vacuum carpets, sweep and mop floors.
- Replenished toiletries and cleaning supplies to ensure guest comfort and satisfaction.
- Collect and dispose of waste appropriately, following health, safety, and hygiene procedures.
- Identified and reported maintenance issues and missing supplies to maintain room quality and safety.
- Operated cleaning equipment safely to maintain hygiene standards. and chemicals safely and in accordance with workplace procedures.
- Follow cleaning schedules and complete assigned tasks within specified timeframes.
- Collaborated with housekeeping colleagues to uphold cleanliness standards and enhance guest experience.
Housekeeper
Cresta Jameson Hotel
Harare, Harare
03.2020 - 09.2023
- Welcomed and seated guests, providing menu recommendations and ensuring prompt service.
- Coordinated with kitchen staff to ensure timely preparation and delivery of meals.
- Resolved guest complaints with professionalism, enhancing satisfaction and addressing concerns effectively.
- Set up and broke down dining areas for events and large gatherings, ensuring smooth operations.
- Maintained cleanliness and hygiene standards in compliance with health and safety regulations.
- Processed payments and managed billing inquiries, ensuring accurate and efficient transactions.
Education
Bachelor of Science - Accounting
Women’s University in Africa
Harare, Harare 03.2017 - 11.2021
High School Certificate - High School Diploma
Corpus Christ High School
Harare, Harare 01.2011 - 12.2014
Skills
- Room cleaning
- Linen management
- Chemical handling
- Waste disposal
- Equipment operation
- Attention to detail
- Clear communication
- Sorting and washing laundry
- OSHA regulations compliance
- Ordering cleaning supplies
- Supply inventory management
- Guest room cleanliness
Personal Information
- Title: Housekeeping Attendant
Languages
English
Intermediate
B1
Shona
Elementary
A2
Timeline
Housekeeping Attendant
Pandhari Hotel
10.2023 - Current
Housekeeper
Cresta Jameson Hotel
03.2020 - 09.2023
Bachelor of Science - Accounting
Women’s University in Africa
03.2017 - 11.2021
High School Certificate - High School Diploma
Corpus Christ High School
01.2011 - 12.2014