Hi, I’m
Chendra Shaw
Sumrall,MS
Summary
I am currently a Registered Medical Assistant working as a primary nurse, and in the process of furthering my education in nursing.
Graduating June 13, 2025.
Overview
8
years of professional experience
3
Certification
Work History
Women’s Pavillion OBGYN
Primary / Interview Nurse / Travel RMA
06.2023 - Current
Job overview
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Performed routine wound care and dressing changes on schedule.
SEMRHI
Clinic Manager
03.2023 - 06.2023
Job overview
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Developed strong relationships with patients, fostering trust and loyalty to the clinic.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Reduced wait times for appointments by streamlining front office processes, enhancing overall patient satisfaction levels.
- Prioritized patient confidentiality, adhering to HIPAA guidelines and safeguarding sensitive information at all times.
SEMRHI
Travel RMA
07.2021 - 03.2023
Job overview
- Assisted doctor with patients.
- Interviewed patients.
- Lab triage.
- Phlebotomy.
- Covid-19 testing.
- Cleaned and retocked exams rooms.
- Phone triage.
Women’s Pavillion
Interview Nurse /Travel RMA
08.2018 - 07.2021
Job overview
- Assisted doctor with patients.
- Interviewed patients.
- Cleaned and retocked exams rooms.
- Phoneroom.
- Lab.
Dressbarn
Assistant Manager
12.2016 - 08.2018
Job overview
- Stocked.
- Trained.
- Assisted customers. Cleaned bathrooms.
- Cashier.
- Processed shoe orders.
- Answered phonecalls.
Shoe Station
Sales Representative
10.2012 - 09.2016
Job overview
- Stocked.
- Trained.
- Assisted customers. Cleaned bathrooms.
- Cashier.
- Processed shoe orders.
- Answered phonecalls.
Education
South CollegeKnoxville, TN
Associate Degree In Pre-Nursing from Nursing Administration
06.2025
Antonelli CollegeHattiesburg, MS
Associates Degree from Medical Assisting and Phlebotomy
10.2018
University Overview
- Specialized in customer service and medical service.
- Achieved 2 honorary awards.
- Perfect attendance
- GPA: 3.8 GPA
Skills
- Specialize in patient care
- Excellent understanding of Anatomy and Physiology and Medical Terminology
- Familiar with ethical, legal, and regulatory requirements of healthcare system, including confidentiality and HIPPA
- Strong communication skills (written and verbal) Ability to work independently or as a team Detailed oriented and organized, multi-tasking skills, excellent customer service representative
- CPR certified
- Proficient in medical office management and medical office software management
- Computer proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access); Sim Chart
- Phlebotomy
- Compassionate
- Professionalism and ethics
- Adaptable
- Trustworthy companion
Certification
RMA
Phlebotomist
CPR
Languages
Spanish
Limited Working
Other Activities
I enjoy writing poems, reading, and art.
Timeline
Primary / Interview Nurse / Travel RMA
Women’s Pavillion OBGYN
06.2023 - Current
Clinic Manager
SEMRHI
03.2023 - 06.2023
Travel RMA
SEMRHI
07.2021 - 03.2023
Interview Nurse /Travel RMA
Women’s Pavillion
08.2018 - 07.2021
Assistant Manager
Dressbarn
12.2016 - 08.2018
Sales Representative
Shoe Station
10.2012 - 09.2016
South College
Associate Degree In Pre-Nursing from Nursing Administration
Antonelli College
Associates Degree from Medical Assisting and Phlebotomy
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