Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chenel Chevalier

Miami,FL

Summary

Dynamic professional with 25 years of customer service experience, adept at strategic planning and report writing. At Miami Dade County Property Appraiser's Office, improved audit accuracy and streamlined data processes. A polyglot skilled in procurement and innovation, committed to enhancing operational efficiency and stakeholder satisfaction.

Overview

32
32
years of professional experience

Work History

Utility Officer

Miami Dade County Water & Sewer
06.2025 - Current

The approving of purchase orders, customer services, data entry, ARF, modifications of purchase orders, add funds to PO, close and open PO and related purchasing tasks.


Auditing Clerk

Miami Dade County Property Appraiser's Office
01.2020 - 06.2025
  • Conducted thorough audits of property records to ensure accuracy and compliance with regulations.
  • Collaborated with team members to streamline data entry processes, enhancing overall efficiency.
  • Reviewed and reconciled discrepancies in property assessments, improving reporting accuracy.
  • Implemented new filing system for better organization of audit documentation and access, customer services, translations.

Regional Business Consultant/General Services Specialist

State of Florida Bureau of Business Enterprises/DOE/DBS
10.1997 - 12.2009
  • Analyzed business operations to identify inefficiencies and recommend improvements.
  • Developed strategic plans to enhance service delivery for stakeholders.
  • Collaborated with cross-functional teams to implement process optimization initiatives.
  • Facilitated training sessions for staff on best practices and operational standards.
  • State/Federal liaison, to ensure federal and state laws are complied with. State buyer
  • Attend pre-bid meetings, confer and coordinate with local, state federal entities to handle all faucets of procurement.
  • Preparation of bids documents, obtain quotes, to purchase goods and obtain services for state, federal, local entities.

Assistant Manager

Walgreens
10.1993 - 09.1997
  • Led team to enhance operational efficiency through effective scheduling and resource allocation.
  • Developed training materials to improve staff onboarding and retention processes.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Streamlined customer service procedures, enhancing overall satisfaction and response times.
  • Daily operations, heavy cash management, prepare schedule updates, daily reports.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL (41 Credits Earned)

High School Diploma -

American World Wide Academy
North Miami, FL
03-2013

Bachelor of Arts - General Education

LPG
PAP
07-1985

Skills

  • Work coordination
  • Report writing
  • Strategic planning
  • Innovation and creativity
  • 25 years of customer services experience, procurement, content oriented, collections, translations
  • Polyglot (speak, read, write Spanish, English, French, Creole)

Timeline

Utility Officer

Miami Dade County Water & Sewer
06.2025 - Current

Auditing Clerk

Miami Dade County Property Appraiser's Office
01.2020 - 06.2025

Regional Business Consultant/General Services Specialist

State of Florida Bureau of Business Enterprises/DOE/DBS
10.1997 - 12.2009

Assistant Manager

Walgreens
10.1993 - 09.1997

Associate of Arts - Business Administration

Miami Dade College

High School Diploma -

American World Wide Academy

Bachelor of Arts - General Education

LPG
Chenel Chevalier