Summary
Work History
Education
Skills
Languages
Timeline
Generic

Chenel Dorval

Worcester,MA

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at Amazon, adept in forklift operation and demonstrating exceptional communication skills. Spearheaded initiatives that streamlined loading processes and improved team collaboration, contributing to a safer and more productive work environment. Achieved significant reductions in load times, directly impacting timely deliveries and customer contentment.

Work History

Loader

Amazon
04.2024 - Current
  • Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
  • Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Enhanced warehouse organization through regular maintenance and optimization of storage areas.
  • Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
  • Increased customer satisfaction by ensuring accurate order fulfillment and prompt deliveries.
  • Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
  • Consistently met deadlines while maintaining high levels of attention to detail in the loading process.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Collaborated with team members to maintain efficient workflow.
  • Followed all safety and security protocols to minimize risk of injury.
  • Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.

Server Assistant

Dave's Hot Chicken
01.2024 - 05.2024
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
  • Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
  • Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
  • Developed rapport with regular patrons by remembering their preferences and engaging them in friendly conversation during their visits.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.

Education

High School Diploma -

College Saint Jean
Port-au-Prince, Haiti
07.2016

Skills

  • Forklift Operation
  • Shipment loading
  • Raw material handling
  • Materials Management
  • OSHA Standards
  • Loading and unloading
  • Product packing
  • Order Picking
  • Warehouse Safety
  • Heavy Lifting Expertise
  • Assembly line work
  • Excellent Communication

Languages

English
Limited Working
French
Professional Working

Timeline

Loader

Amazon
04.2024 - Current

Server Assistant

Dave's Hot Chicken
01.2024 - 05.2024

High School Diploma -

College Saint Jean
Chenel Dorval