Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Chenel Peyton

Decatur,GA

Summary

Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

Overview

11
11
years of professional experience

Work History

HR Manager

Pinnacle 33 Signage Solutions
Conyers, GA
05.2024 - Current
  • Assisted in the development of policies related to human resources management.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Drafted job descriptions based on current roles within the organization.
  • Reviewed applications for positions within the company according to pre-determined criteria.
  • Managed performance reviews, disciplinary actions, and salary negotiations.
  • Developed processes for onboarding new hires into the organization's culture.

Customer Success Supervisor

UPS Capital
Atlanta, GA
08.2021 - 05.2024
  • Implemented feedback loops from customers into product development processes.
  • Provided customer onboarding and training to ensure successful product adoption.
  • Researched new technologies and initiatives to improve customer experience.
  • Worked closely with the marketing team to create content that educates customers about our services.
  • Collaborated with cross-functional teams to develop strategies for driving customer success.
  • Analyzed customer data to identify trends, issues, and opportunities for improvement.

Recruiter

State Farm
Dunwoody, GA
01.2019 - 08.2021
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Maintained Applicant Tracking System records of all applicants.
  • Developed job descriptions and postings to attract qualified applicants.
  • Researched emerging trends in recruitment technology and techniques.
  • Negotiated salaries and other employment terms with successful applicants.
  • Assisted in onboarding of new hires by providing orientation materials and training sessions.

Recruiter

Dekalb Medical Center
Decatur, GA
01.2014 - 12.2018
  • Provided ongoing support throughout the entire recruitment life cycle processes.
  • Managed employee referrals program including tracking progress and awarding incentives.
  • Negotiated salaries and other employment terms with successful applicants.
  • Collaborated with hiring managers to understand position requirements.
  • Sourced and screened potential candidates for open positions.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.

Education

MBA -

Clark Atlanta University
Atlanta, GA
12-2025

Skills

  • Benefits Administration
  • Recruitment and staffing
  • Payroll Oversight
  • Onboarding and Orientation
  • Compensation and benefits
  • HRIS software
  • Data Collection
  • Complaint resolution
  • Operations Management
  • Workforce Management
  • Contract Administration

References

References available upon request.

Timeline

HR Manager

Pinnacle 33 Signage Solutions
05.2024 - Current

Customer Success Supervisor

UPS Capital
08.2021 - 05.2024

Recruiter

State Farm
01.2019 - 08.2021

Recruiter

Dekalb Medical Center
01.2014 - 12.2018

MBA -

Clark Atlanta University

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Chenel Peyton