Chenell Jones
Portland,OR
Summary
Dedicated and compassionate progressive career history in direct care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Caregiver
Adults & People with Disabilities
Portland
06.2013 - 06.2019
- Dispense medications to residents, Transfer residents to/from different sites around facility, Documented food/liquid intake, Assisted residents with ADLs
Care Coordinator Safe Rest Village
Urban Alchemy
Portland, OR
07.2023 - 06.2024
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from my guest on my caseload
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Educated guest on self-care strategies, promoting independence and empowering them to manage their health conditions.
- Monitored progress towards guest goals, adjusting care plans as needed to achieve desired results.
- Completed resident assessments in accordance with current regulations and guidelines.
- Provided emotional support for guest during difficult times, fostering resilience and coping skills.
- Organized educational groups for guest on topics related to effective care coordination processes and best practices.
Certified Caregiver
Mary Simpson’s House
Portland
10.2012 - 05.2013
- Dispense medications to residents, Transfer residents to/from different sites around facility, Food preparation, Assisted residents with ADLs
Certified Caregiver
Fernhill Estates
Portland
10.2009 - 05.2012
- Wound care/vitals, Transfer residents with the assistance of Hoyer lift, General housekeeping
Education
General Equivalency Diploma -
Private Industry Council
Portland, ORDoula Training -
Mother Tree
Portland, ORCertified Nursing Assistant -
Caregiver Training Institute
Portland, OR09.2011
Insurance Coding & Billing Specialist -
Concorde Career College
Portland, OR02.2010
Skills
- Patient Care & Safety
- Medical Terminology
- Vitals Signs & Monitoring
- Medication Administration
- Privacy/ HIPAA Regulations
- Transferring
- Resident Care Coordination
- Care Coordination
- Clinical team coordination
- Volunteer coordination capabilities
Certification
- CPR/ First aid, 01/2015
- CNA1, 02/2011
- Medical Billing/Coding
Timeline
Care Coordinator Safe Rest Village
Urban Alchemy
07.2023 - 06.2024
Certified Caregiver
Adults & People with Disabilities
06.2013 - 06.2019
Certified Caregiver
Mary Simpson’s House
10.2012 - 05.2013
Certified Caregiver
Fernhill Estates
10.2009 - 05.2012
General Equivalency Diploma -
Private Industry Council
Doula Training -
Mother Tree
Certified Nursing Assistant -
Caregiver Training Institute
Insurance Coding & Billing Specialist -
Concorde Career College