Mission Statement: To find a career that allows me to utilize my excellent customer service skills/experience. Also, looking for a position that allows me to learn, acquire, and advance within the company with new skills gained in the process.
Overview
11
11
years of professional experience
Work History
Lab Technician
Carolina Cotton Works
Gaffney, SC
09.2017 - 11.2021
Perform quality control tests in the lab as well as on-site when necessary
Assist with testing and calibrating lab equipment in preparation for specific tasks
Perform quality control tests on completed products and product samples
Prepare samples prior to shipping them to customers
Follow all company policies and procedures to ensure product integrity and quality control
Analyze retrieved data and prepare reports for laboratory management
Recognize and report any product issues.
Printer/ MR Operator
OpSource /Jetline, 202
Gaffney, SC
06.2014 - 02.2016
Quality inspected and approved test prints after setting up large order on MR machine
Printed logos and images on assorted items, primarily bags, (i.e
Grocery totes, backpacks, pens, stress balls, etc.) Made sure all items were properly dried and cured before packing and shipping to customers.
Telephone Interviewer
National Opinion Research Center, NORC
Chicago, IL
09.2008 - 03.2010
Made outbound calls; Conducted important surveys regulated by and for the Centers for Disease Control and Prevention (CDC) ; Gathered data and survey results for research.
Dietary Aide
Peachtree Centre, 1434
Gaffney, SC
02.2013 - 06.2014
Provided customer service needs related to dining; Prepared and served food for the residents at both breakfast and lunch during allotted times; Prepared beverages and other food items for residents; Took and recorded temperatures in temperature logs; Washed and prepared dishes and silverware for eating; Cleaned and maintained kitchen and work areas; Broke down boxes and put stock up in stockrooms.
Intern
ShoreBank - 7054 S. Jeffery
Chicago, IL
05.2005 - 02.2008
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.