Chenell Washington
Wildwood,United States
Summary
Dynamic and results-driven professional with a proven track record at Family Dollar, excelling in customer service and teamwork. Skilled in problem-solving and time management, I enhanced customer satisfaction through effective communication and relationship-building, while maintaining store operations efficiently. Committed to delivering exceptional service and fostering a positive shopping experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Family Dollar
09.2025 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Arranged product displays to boost sales and improve visual appeal.
- Operated cash register with precision for transaction processing.
- Stocked shelves and replenished inventory to ensure product availability for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Hha/pca
Right At Home Realty
03.2024 - 09.2024
- Assisted clients with daily living activities to promote independence and well-being.
- Monitored client health by recording vital signs and reporting changes to healthcare professionals.
- Developed customized menus to meet clients' nutritional requirements.
- Enhanced clients' quality of life through companionship and emotional support.
- Implemented safety measures to ensure a secure living environment for clients at home.
- Collaborated with family members to communicate care plans and address any concerns effectively.
- Participated in training sessions to enhance caregiving skills and improve service delivery methods.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Shift Leader
Checkers Rally's
08.2015 - 06.2018
- Clearwater FL Supervised team operations to ensure efficient service delivery during peak hours.
- Trained new staff on customer service protocols and food safety standards.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Coordinated shift schedules to optimize labor efficiency and coverage.
Education
High School Diploma - Basics
Hernando High
Brooksville, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
Certified home help aide
Timeline
Sales Associate
Family Dollar
09.2025 - 11.2025
Hha/pca
Right At Home Realty
03.2024 - 09.2024
Shift Leader
Checkers Rally's
08.2015 - 06.2018
High School Diploma - Basics
Hernando High