Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chenelle Iroegbu

Cary,NC

Summary

Proven Home Health Aide with a track record of enhancing patient independence and quality of life at Comfort Keepers Home Care. Expert in patient care and meal preparation, with a strong ability to adapt care plans for optimal patient support. Demonstrates exceptional communication and vital signs monitoring skills, significantly improving patient well-being.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Home Health Aide

Comfort Keepers Home Care
01.2015 - 12.2017
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Home Health Aide

Care Advantage, Inc.
08.2009 - 05.2015
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.

Prep Cook

The Restaurant Company
02.2006 - 08.2008
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Call Center Representative

Addecco Staffing
01.2002 - 12.2004
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues. conduct campaign and customer service calls.

Data Entry and Mail Sorter

Capital One
01.2001 - 12.2003
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Maintained a clean and organized work environment for optimal sorting efficiency.

Education

No Degree - Nursing

J Sargeant Reynolds Community College
Richmond, VA
06.2004

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Vital signs monitoring
  • Bathing Assistance
  • Housekeeping
  • Dressing assistance
  • Light Housekeeping
  • First aid and safety
  • Care Plan Management
  • Mobility support
  • Recording vital signs
  • Client documentation
  • Behavioral support
  • Patient transportation
  • ADL support
  • Care plan assessment
  • Ambulation Assistance
  • VA Driver's License

Certification

  • CHHA - Certified Home Health Aide
  • Licensed Nursing Assistant 2002-2019

Timeline

Home Health Aide

Comfort Keepers Home Care
01.2015 - 12.2017

Home Health Aide

Care Advantage, Inc.
08.2009 - 05.2015

Prep Cook

The Restaurant Company
02.2006 - 08.2008

Call Center Representative

Addecco Staffing
01.2002 - 12.2004

Data Entry and Mail Sorter

Capital One
01.2001 - 12.2003

No Degree - Nursing

J Sargeant Reynolds Community College

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Chenelle Iroegbu