Cheng Vang
Summary
Detailed-oriented team player that is hardworking, patient and open-minded. Has great communication and understanding skills in order to problem solve and effectively find alternatives and solutions to provide the best customer service.
Overview
6
6
years of professional experience
Work History
Grinding Operator
Resonetics
11.2022 - 01.2024
- Managed time effectively by prioritizing tasks based on urgency, complexity and project deadlines
- Assisted in the development of new grinding processes for improved product quality and reduced production time
- Reduced waste through careful monitoring of material usage during the grinding process
- Streamlined workflow by organizing workspace and tools for optimal efficiency during daily tasks
- Cleaned work stations and other areas throughout facility for upcoming shifts
- Trained new employees so they could work independently and follow quality standards and specifications
Personal Shopper/Associate
Walmart
09.2022 - 11.2022
- Placed orders in labeled, temperature-appropriate storage pending customer pick up
- Dispensed orders into customer vehicles for order pickups
- Answered phone calls regarding online orders and other questions with exchanges and returns
- Consistently met deadlines and quality goals for accuracy and timeliness
- Memorized store layouts to fulfill orders using the most efficient routes
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers
- Assisted other departments throughout the store such as pushing carts, zoning and tidying up apparel and stocking fulfillment with new goods
- Cleaned work stations and multiple areas throughout the store
Molding Operator/Scanner
Five Star Plastics
08.2021 - 08.2022
- Manually operated plastic injection molding machine(s)
- Maintained safe working conditions and followed proper operating practices and procedures to avoid injuries and accidents
- Checked parts using calipers, micrometers and other measuring devices in order to meet customer and quality specifications
- Modified, trimmed and cleaned parts in order to meet customer and quality specifications
- Reviewed paperwork in order to report accurate numbers for inventory
- Worked on rework tasks with re-inspection, sorting, adjustments and cleaning of parts
- Assessed manufacturing processes to diagnose and resolve issues affecting product quality
- Trained new employees on various machines so that they could work independently
- Flexed around work facility when operators went on break
- Wrapped up orders for delivery
Cashier/Customer Service
Cub Foods
05.2018 - 08.2019
- Welcomed customers and helped determine their needs
- Communicated with customers about any issues or confusion
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Cleaned work stations and other areas around the store
- Assisted in other departments such as pushing carts and stocking fulfillment
Education
High School Diploma -
Johnson Senior High School
Saint Paul, MNSkills
- Customer Service
- Math/Cash Handling
- Multitasking
- Problem-Solving
- Machine Operation
- Precision Grinding
- Parts Management
- Language - Hmong
Affiliations
- Pi Delta Psi
- Phenoms Flag Football
Timeline
Grinding Operator
Resonetics
11.2022 - 01.2024
Personal Shopper/Associate
Walmart
09.2022 - 11.2022
Molding Operator/Scanner
Five Star Plastics
08.2021 - 08.2022
Cashier/Customer Service
Cub Foods
05.2018 - 08.2019
High School Diploma -
Johnson Senior High School
Similar Profiles
Debbie LorDebbie Lor
Quality Control Inspector at ResoneticsQuality Control Inspector at Resonetics
Jiung (Joanna) BirdJiung (Joanna) Bird
Quality Control Inspector at ResoneticsQuality Control Inspector at Resonetics
Jossef RochaJossef Rocha
Automation and Manufacturing Engineer at ResoneticsAutomation and Manufacturing Engineer at Resonetics