
Bilingual and detail-oriented front desk professional seeking a pharmacy front desk or pharmacy assistant position. Offers over 5 years of customer service experience, strong communication skills, and the ability to support pharmacy operations efficiently while providing excellent patient service.
• Greeted customers professionally and assisted at the front desk
• Handled high-volume transactions accurately and efficiently
• Answered phone calls and assisted with customer inquiries
• Collected customer information and ensured accuracy
• Provided patient, friendly service in fast-paced environments
• Maintained organized front desk and cash register area
• Collaborated with team members to ensure smooth daily operations
Bilingual: Mandarin Chinese & English
Pharmacy front desk & customer assistance
Prescription drop-off & pickup support
Phone handling & appointment coordination
Basic patient information intake and verification
Strong attention to detail and accuracy
Excellent customer service with patience
Proficient in Microsoft Excel
Fast learner, adaptable to pharmacy systems