Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chenhui (Mark) Zhang

Greensburg,PA

Summary

Responsible and motivated student, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, is willing to learn, and can adapt as necessary.

Overview

3
3
years of professional experience

Work History

Receptionist

Rendr Care
Flushing, NY
07.2024 - Current
  • Operated cash registers to process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Updated daily log book with information about visitors entering the premises.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Home Tutor

Independent Employer
Oakland Gardens, New York
02.2025 - 05.2025
  • Assisted students in developing study skills such as time management and note-taking techniques.
  • Developed and implemented individualized lesson plans to meet student learning needs.
  • Engaged students in active learning activities that promoted critical thinking skills.

Teacher's Assistant

New York Institute of Go
Little Neck, NY
08.2024 - 09.2024
  • Provided individualized assistance to students with special needs in the classroom.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.

Barista

Kung Fu Tea
Oakland Garden, NY
08.2023 - 05.2024
  • Operated cash registers to process customer payments.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Supported highest standards of conduct and service to support company reputation.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Front Desk

Sany Realty Group LLC
NYC, NY
06.2022 - 06.2023
  • Completed basic bookkeeping and document filing.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Communicate with agent to design flyer

Education

Brooklyn Technical High School
29 Fort Greene Pl, Brooklyn, NY 11217
06.2025

Information Technology

University of Pittsburgh AT Greensburg
Greensburg

Skills

  • Customer Service
  • Project Management
  • File Organization
  • Issue Handling
  • Fluent in Chinese and English
  • Technical Support
  • Data Entry
  • Security awareness
  • Organization skills
  • Schedule Management
  • Ability to use software for design like Photoshop, Premiere Pro, and After Effects
  • Ability to conduct office tasks, PowerPoint, Microsoft Word

Timeline

Home Tutor

Independent Employer
02.2025 - 05.2025

Teacher's Assistant

New York Institute of Go
08.2024 - 09.2024

Receptionist

Rendr Care
07.2024 - Current

Barista

Kung Fu Tea
08.2023 - 05.2024

Front Desk

Sany Realty Group LLC
06.2022 - 06.2023

Brooklyn Technical High School

Information Technology

University of Pittsburgh AT Greensburg

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