Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chenikwa Morgan

Newark

Summary

Dedicated and experienced Security Officer adept at protecting passengers from threats posed by individuals and prohibited items. Proficient in detecting and confiscating contraband, preventing unauthorized access, and reviewing documentation. Possesses strong communication and decision-making abilities. Detail-oriented and equipped with exceptional memory and situational awareness. Skilled in emergency response and providing effective crisis intervention. Known for exercising sound judgment during crises and emergency situations. Committed to maintaining trust and integrity in interactions with supervisors, employees, and customers.

Overview

23
23
years of professional experience

Work History

Cashier Team Lead

ShopRite
06.2002 - 09.2004
  • Enhanced customer satisfaction by assisting with purchases, locating items, and enrolling customers in rewards programs.
  • Professionally managed product returns to maintain customer satisfaction.
  • Monitored product availability to accurately address customer inquiries.
  • Provided gift wrapping services, made special orders, and prepared packages for shipment.
  • Maintained inventory records by counting product stock.
  • Counted cash drawers at the beginning and end of shifts to ensure accounting accuracy.
  • Adhered to the company return policy while processing refunds.
  • Collaborated with front-end staff to assist customers during busy periods.
  • Monitored sidewalk sales events to protect products, manage merchandise, and facilitate transactions.

Cashier

Quiznos
09.2004 - 10.2007
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher payments.
  • Stayed informed of sales and promotions by reviewing weekly inserts and tracking price changes.
  • Served up to 45 patrons per shift, managing payments, rewards tracking, and customer service issues.
  • Organized physical and digital payment documentation for accurate recordkeeping.
  • Worked closely with front-end staff to enhance customer service.

Security Officer

Securitas
10.2007 - 12.2011
  • Screened guests entering premises using X-ray machines.
  • Monitored employee activity and hallway areas to detect suspicious behavior.
  • Challenged unauthorized individuals attempting to access restricted areas.
  • Investigated incidents of external fraud, employee theft, and embezzlement.
  • Enforced security regulations and escorted non-compliant individuals for processing.
  • Checked and secured six building entrances more than ten times daily.
  • Verified passes and credentials of individuals seeking entry to the property.
  • Monitored eight security cameras, along with fire, building, and alarm systems.
  • Patrolled premises to prevent and detect signs of intrusion, securing doors, windows, and gates.

Teacher's Assistant

Newark Board of Education
12.2011 - Current
  • Assisted teachers with instruction and provided clerical support for diverse educational needs.
  • Graded homework assignments, tests, and special projects.
  • Modeled and taught social skills, conflict management techniques, and study approaches to students.
  • Prepared lesson materials and visual aids to reinforce concepts.
  • Ensured classrooms and materials were organized for maximum efficiency.
  • Supervised students and maintained security throughout school buildings and during field trips.
  • Assisted in monitoring student progress through one-on-one methods and reviewing test scores and assignments.
  • Took attendance and maintained routine student records.

Security Officer

Life Line Counseling Services
02.2015 - Current
  • Monitored employees and lobby areas to detect suspicious behavior.
  • Provided security presence for over 100 employees and events with up to 110 attendees.
  • Patrolled premises to prevent and detect signs of intrusion, ensuring doors, windows, and gates were secure.
  • Reviewed footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
  • Controlled crowds of over 50 to 100 people during open house events.
  • Checked and secured four building entrances multiple times throughout each shift.
  • Monitored nine security cameras and fire, building, and alarm systems.

Education

High School Diploma -

Jersey Prepatory High
Newark, NJ

Skills

  • Observant
  • Interior and exterior patrol
  • Crime prevention methods
  • Investigative skills
  • First Aid and CPR certified
  • Report writing
  • Shift work experience
  • High level of integrity
  • Security station experience
  • Security Guard Certificate

Timeline

Security Officer

Life Line Counseling Services
02.2015 - Current

Teacher's Assistant

Newark Board of Education
12.2011 - Current

Security Officer

Securitas
10.2007 - 12.2011

Cashier

Quiznos
09.2004 - 10.2007

Cashier Team Lead

ShopRite
06.2002 - 09.2004

High School Diploma -

Jersey Prepatory High

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