Summary
Overview
Work History
Education
Skills
Relevant Experience
Work Availability
Timeline
OfficeManager
CHENITA PERRY

CHENITA PERRY

Fort Wayne,IN

Summary

Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.

Overview

18
18
years of professional experience

Work History

Service Processor

Lincoln Financial
Fort Wayne, IN
01.2019 - 12.2023
  • Reviewed loan documents for accuracy and completeness before submission to underwriting.
  • Processed incoming loan applications in a timely manner, ensuring all requirements were met prior to submitting.
  • Resolved discrepancies between customer account data and documentation submitted.
  • Performed detailed quality assurance checks on each file prior to submission to underwriting or closing department.
  • Provided guidance to customers regarding loan options available based on their individual circumstances.
  • Identified potential fraud risks during application review process and escalated as necessary.
  • Managed customer accounts by researching payment histories and identifying any discrepancies.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Typed, formatted and edited correspondence and other documents.

Data Entry Specialist

Aerotek Staffing
Fort Wayne, IN
08.2018 - 01.2019
  • Inputted data into computer system to ensure accuracy and completeness of records.
  • Validated customer information, such as addresses and contact numbers.
  • Maintained client confidence by keeping information confidential.
  • Identified errors in the data entry process and corrected them promptly.
  • Reviewed completed work for accuracy before submitting it to supervisor for review.
  • Entered large volumes of data quickly with a high degree of accuracy.
  • Resolved problems related to incorrect or incomplete data entries.

Customer Service

Intelenet
Fort Wayne, IN
07.2018 - 08.2018
  • Answered customer inquiries and resolved customer issues in a timely manner.
  • Provided technical support to customers via phone, email, and web chat.
  • Maintained detailed records of customer interactions, complaints, comments, and inquiries in the database.
  • Performed troubleshooting steps to diagnose and resolve system issues quickly.
  • Responded to incoming calls and emails from customers and asked open-ended questions to determine how to be of assistance.
  • Contacted customer service manager for critical issues needing immediate attention.
  • Resolved customer complaints or answered customers' questions.

Assembler/Shipper

Trelleborg
Fort Wayne, IN
03.2006 - 02.2017
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Inspect finished products for defects and conformance to customer requirements.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Assist in training new employees on proper safety procedures while operating machinery.
  • Collaborate with team members to optimize workflow processes within the department.
  • Monitor stock levels of raw materials needed for upcoming production runs.
  • Notify supervisors of any potential issues that may cause delays in production schedules.
  • Completed accurate assembly work by positioning and aligning components.
  • Record production data such as number of units produced, rejected items.

Education

Bachelor’s Degree in Business Administration -

Indiana Institute of Technology

Associates Degree in Paralegal Studies -

Brookline College

Skills

  • Spreadsheets
  • Teamwork
  • Communication skills
  • Invoice processing
  • Attention to detail
  • Problem-solving
  • Confidentiality
  • Reliability
  • Filing
  • Proficient with 10-key
  • Document Management
  • Time Management
  • Organization and Time Management
  • Flexible and Adaptable
  • Data Entry
  • Multitasking Abilities
  • Analytical and Critical Thinking

Relevant Experience

  • Technical Skills
  • Entered vendor invoice information into excel spreadsheet
  • Reviewed and checked invoices and supporting documents
  • Processed and code applications into required electronic format
  • Scanned documents into database
  • Audited on-line applications for accuracy and completeness
  • Loaded information onto prescribed databases
  • Maintained thorough and complete logs and prepared reports
  • Responded to requests for information and statistics
  • Communicated with vendors telephonically and in person
  • Accurate and rapid keyboarder
  • Experienced in editing and proofreading lengthy documents with focus on spelling and grammar
  • Capable of keeping data and files organized and orderly
  • Worked closely with multiple teams and associated databases to create, locate, manage, inventory, audit and track physical and digital records.
  • Responsible for data entry and processing retirement claims at 98% accuracy.
  • Communication and People Skills
  • Consistently maintain a positive attitude and enjoy helping individuals
  • Articulate and very effective working with individuals of diverse backgrounds and temperaments
  • Accurately record, remember, and verbally communicate detailed information
  • Exceptional command of the English language; possess high level of verbal and social skills
  • Cooperatively work with others in assembly teams or individually to produce and deliver the required work prior to deadline
  • Organization and Time Management
  • Extremely organized and manage time efficiently and effectively
  • A problem solver who quickly grasps complex situations and turns them into manageable tasks
  • Produce quality work even when under extreme time pressure and deadlines
  • Proven ability to understand and follow complex instructions to successful conclusions
  • Many years of experience successfully managing and organizing personal time and workload
  • Collaborate in teams to produce quality reports

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Processor

Lincoln Financial
01.2019 - 12.2023

Data Entry Specialist

Aerotek Staffing
08.2018 - 01.2019

Customer Service

Intelenet
07.2018 - 08.2018

Assembler/Shipper

Trelleborg
03.2006 - 02.2017

Bachelor’s Degree in Business Administration -

Indiana Institute of Technology

Associates Degree in Paralegal Studies -

Brookline College
CHENITA PERRY