Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHENNA K GANESAN

Frisco,TX

Summary

"With over 25 years of proven leadership experience, I have consistently excelled in building process automation practices for global organizations. My expertise lies in strategically driving key functions, including order booking, intellectual property (IP) development, revenue recognition, competency development, analyst relations, partner management, and establishing reference architecture for automation tools. My career is distinguished by a track record of success in leading IT services organizations, making substantial contributions to their growth through automation solutions. I have a rich background in establishing and leading global ServiceNow practices, serving as a leader at Wipro and Volteo, which positions me well to contribute to the growth and success of your organization."

Overview

12
12
years of professional experience
1
1
Certification

Work History

GENERAL MANAGER & BUSINESS HEAD, SERVICENOW

Wipro Limited
01.2019 - Current
  • ServiceNow P&L owner, ensuring the Practice is executing and delivering on the financial commitments of margin and revenue recognition to the business and the CSAT outcome for Services.
  • Managing teams involved in the selling and delivery of Wipro’s ServiceNow offerings to the install base and net new business acquisition.
  • working with teams to develop strategies and opportunities for ServiceNow based Solutions, ensuring that deliverables are of the highest quality to improve customer satisfaction.
  • Managing technical, business, and/or personnel aspects of consulting engagements and assist in sales efforts both with existing and prospective clients.
  • Managing practice resources and business processes across all areas of specialization, incubation and investment in the ServiceNow Practice.
  • Working with the global Sales teams and consultants ensure Practice deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes.
  • Leading the IP and innovation charter to build ServiceNow based solutions and differentiators to generate Non-Linear revenue
  • Working with ServiceNow alliance to improve the position among global partners through joint marketing, solutioning and GTM.

DIRECTOR - TECHNOLOGY AND DELIVERY, SERVICENOW

Volteo
11.2014 - 12.2018
  • Played a key role in building their $10 Mn ServiceNow business globally by providing technology and business advisory/consulting
  • Built a strong global team of developers, business process consultants, and pre-sales solution architects from scratch
  • Defined the technology roadmap of the company by coming up with innovative solution accelerators, integration spokes with multiple AI/ML & IoT solutions, and re-usable components like golden templates, best practices templates & smart code-review templates
  • Established a CoE with strong advisory and consulting capability, ensuring smooth business transformation for customers
  • Ensured customer success by acting as a chief architect for multiple complex global implementations.

SR. ADVISORY CONSULTANT

UST Global
04.2014 - 12.2014

CEO & MANAGING DIRECTOR

Empress Systems Inc
06.2011 - 04.2014

Education

Bachelor of Science - Computer And Information Sciences

UNIVERSITY OF MADRAS
1997

MBA - Project Management

BHARATHIAR UNIVERSITY

Skills

    Sales Leadership

    SaaS Practice Building

    Innovation

    Business Strategy and Planning

    Go-to-Market Strategy

    Team Building and Leadership

    CXO Relationship Building

    Ambassadorship and Thought Leadership

    Strategic Planning

Certification

ServiceNow Certified Technical Architect

Certified ITIL Foundation

ServiceNow Certified Implementation Specialist – ITSM, HR & CSM

ServiceNow Certified Application Developer - CAD

JAVA, ORACLE, MEANStack

Timeline

GENERAL MANAGER & BUSINESS HEAD, SERVICENOW

Wipro Limited
01.2019 - Current

DIRECTOR - TECHNOLOGY AND DELIVERY, SERVICENOW

Volteo
11.2014 - 12.2018

SR. ADVISORY CONSULTANT

UST Global
04.2014 - 12.2014

CEO & MANAGING DIRECTOR

Empress Systems Inc
06.2011 - 04.2014

Bachelor of Science - Computer And Information Sciences

UNIVERSITY OF MADRAS

MBA - Project Management

BHARATHIAR UNIVERSITY

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CHENNA K GANESAN