Chennel Hobbs
Waycross,GA
Summary
Reliable Admitting Clerk with enduring confidence in public engagement, effortlessly maintaining professional and approachable demeanor. Efficient in managing up to 100s patient registrations daily in fast-paced, customer-focused environment. Thorough calculator of pricing, refund processing and schedule organization to provide seamlessly accurate registration process. Dedicated hospital administrative professional proficient in organizing and verifying paperwork and insurance. Strong communication and problem-solving skills with a diligent and detail-oriented nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Registrar position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Admitting Registrar
Memorial Stilla Health Hospital
12.2009 - Current
- Streamlined patient registration process by implementing efficient data entry methods and reducing wait times.
- Enhanced patient satisfaction with thorough insurance verification and accurate billing procedures.
- Maintained strict confidentiality by securely handling sensitive patient information in compliance with HIPAA regulations.
- Ensured accuracy of patient records by diligently updating demographic, medical, and financial data.
- Reduced errors in insurance claims submissions through diligent attention to detail while processing paperwork.
- Assisted patients in understanding their financial options, including payment plans, co-pays, deductibles, and out-of-pocket expenses.
- Developed strong working relationships with insurance providers to resolve coverage disputes efficiently.
- Supported hospital administration by maintaining up-to-date knowledge of policies, procedures, and legal requirements related to patient admissions.
- Promoted a positive work environment through collaboration with colleagues across various departments.
- Facilitated smooth transitions between departments for patients by coordinating transfers and ensuring all necessary paperwork was completed accurately.
- Demonstrated strong multitasking skills by balancing multiple responsibilities and effectively prioritizing tasks.
- Registered patients for labs, surgeries and radiology.
- Arranged forms and charts for each patient.
- Calculated collectible amount due for procedures.
- Reviewed hospital schedule and confirmed arrival times.
- Verified patient details and insurance coverage and collected co-pays.
- Managed high-stress situations effectively while maintaining professional composure when dealing with emotional or difficult circumstances.
Education
GED -
Okefenokee Technical College
Waycross, GA06.1998
Skills
- Telephone Etiquette
- Decision Making
- Active Listening
- Customer Service
- Data Entry Accuracy
- Stress Management
- Patient Registration
- Time Management
- Interpersonal Skills
- Insurance Verification
- HIPAA Compliance
- Attention to Detail
- Effective Communication
- Data Verification
- Documenting Changes
- Reviewing Patient Information
- Verifying Insurance
- Payment Processing
Timeline
Admitting Registrar
Memorial Stilla Health Hospital
12.2009 - Current
GED -
Okefenokee Technical College
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