Chenoa Smith
Polk City,FL
Summary
Accomplished Registered Nurse Supervisor with a proven track record at Lakeland Regional Health, specializing in nurse team supervision and medication management. Demonstrated ability to foster staff development and improve patient care processes, achieving a measurable improvement in staffing efficiency. Skilled in coaching and mentoring, with a strong focus on regulatory compliance and patient-centered outcomes.
Overview
14
14
years of professional experience
Work History
Registered Nurse Supervisor
Lakeland Regional Health
04.2024 - Current
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Led successful team comprised of RNs and ancillary staff.
Registered Nurse, Emergency Department
Lakeland Regional Health
10.2023 - 04.2024
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Pediatric Registered Nurse
Lakeland Regional Health
04.2022 - 10.2023
- Educated social workers and child welfare personnel on complex health issues, providing valuable insight into pediatric patients' conditions.
- Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
- Interacted with child welfare personnel and social workers in cases involving concerns about overall well-being.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Registered Nurse Supervisor
Lakeland Regional Health
01.2020 - 06.2021
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Managed care from admission to discharge.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Throughput Supervisor
Lakeland Regional Health
01.2019 - 12.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted regular reviews of operations and identified areas for improvement.
- Led successful team comprised of RNs and ancillary staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Supervised, directed, and motivated high-quality performance from nursing staff.
Registered Nurse, Emergency Department
Lakeland Regional Health
03.2016 - 01.2019
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Certified Nursing Assistant
Winter Haven Hospital
01.2014 - 03.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Certified Nursing Assistant
Florida Hospital Heartland Medical Center (Advent)
08.2013 - 01.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Hairstylist
Wild Hare Salon
04.2010 - 12.2013
- Distributed business cards outside of salon to generate new business.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
Education
Bachelor of Science - Nursing Science
Western Governors University
Salt Lake City, UT06.2020
Associate of Science - Nursing
Polk State College
Winter Haven, FL06.2016
Associate of Arts - Business Administration
Polk State College
Winter Haven, FL12.2012
Skills
- Coaching and Mentoring
- Regulatory Compliance
- Medication Management
- Staff Scheduling
- Nurse Team Supervision
- Planning and scheduling
- Nursing staff management
- Chart Audits
- Decision-Making
- Medication Administration
- Patient Care Assignments
- Process Improvements
Timeline
Registered Nurse Supervisor
Lakeland Regional Health
04.2024 - Current
Registered Nurse, Emergency Department
Lakeland Regional Health
10.2023 - 04.2024
Pediatric Registered Nurse
Lakeland Regional Health
04.2022 - 10.2023
Registered Nurse Supervisor
Lakeland Regional Health
01.2020 - 06.2021
Throughput Supervisor
Lakeland Regional Health
01.2019 - 12.2019
Registered Nurse, Emergency Department
Lakeland Regional Health
03.2016 - 01.2019
Certified Nursing Assistant
Winter Haven Hospital
01.2014 - 03.2016
Certified Nursing Assistant
Florida Hospital Heartland Medical Center (Advent)
08.2013 - 01.2014
Hairstylist
Wild Hare Salon
04.2010 - 12.2013
Bachelor of Science - Nursing Science
Western Governors University
Associate of Science - Nursing
Polk State College
Associate of Arts - Business Administration
Polk State College
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