Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic

Chen(Ryan) Chen

Saint Paul,MN

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data & Fraud Analyst

Best Buy. Co. Inc
08.2022 - Current
  • Participated in end-to-end development of predictive models for marketing effectiveness, including data exploration, algorithm design, and production deployment
  • Developed optimization, machine learning models, and simulation algorithms to enhance the performance of marketing campaigns and drive business growth
  • Contributed to cross-functional teams, collaborated with stakeholders, and presented insights to senior management to inform strategic decision-making.

Information Technology Internship

Dedicated Networks Inc
05.2022 - 08.2022
  • Designed and developed a real-time email notification system for sales reports using Python, resulting in timely insights and improved decision-making
  • Created an automated crawler to extract and manipulated inventory data from a large database, increased efficiency, and reduced errors.

Admissions/Ambassador

University of Northwestern, St. Paul
09.2020 - 07.2022
  • Organized and executed special campus events and projects, including recruitment initiatives and departmental duties, contributing to the growth and success of the university
  • Managed team assignments and priorities, ensuring timely completion of tasks and projects.

Front Desk Technical Assistant

University of Northwestern, St. Paul
08.2021 - 06.2022
  • Collaborated with staff to maintain student information, processed incoming emails, and provided general advisement, ensuring a smooth student experience
  • Provided technical support to internal and external users, including troubleshooting hardware and software issues, resulting in a high level of customer satisfaction.

Education

Bachelor of Science - Computer Science

University of Northwestern - St. Paul
Saint Paul, MN
05.2022

Skills

  • Power BI
  • Tableau
  • Python
  • Java
  • Linux
  • Ubuntu

Projects

Enterprise Threat Fraud Investigation - Best Buy. Co. Inc

• Developed and executed comprehensive investigative plans to prevent enterprise threats and mitigate fraud risks.

• Utilized data analysis and due diligence techniques to avert daily losses ranging from $5k-$8k.


eBay Sale Management - Dedicated Networks, Inc

• Generated daily inventory reports through database connections to the Sale Management System to notify employees about stock levels.

• Collaborated with cross-functional teams to identify opportunities for process improvements and new features to enhance sales performance.


System Design and Analysis - Country Travel Store, Inc

• Conducted a comprehensive system design and analysis to enable the transition from paper records to digital interfaces for employees.

• Improved the usability of the system and increased productivity and customer satisfaction in different departments.

Certification

1

Timeline

Data & Fraud Analyst

Best Buy. Co. Inc
08.2022 - Current

Information Technology Internship

Dedicated Networks Inc
05.2022 - 08.2022

Front Desk Technical Assistant

University of Northwestern, St. Paul
08.2021 - 06.2022

Admissions/Ambassador

University of Northwestern, St. Paul
09.2020 - 07.2022

Bachelor of Science - Computer Science

University of Northwestern - St. Paul

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Chen(Ryan) Chen