Chentell Black
Davis H Elliot Co
Baltimore,MD
1
Certification
14
years of professional experience
Safety-oriented Utility Professional with seven years in electrical utility operations, street lighting maintenance, and storm restoration. Managed independent field operations, troubleshooting and maintaining 120V-277V systems. Proficient in bucket truck operation, pole climbing, and supporting overhead distribution crews during emergencies. OSHA 10 certified, dedicated to safety and quality in high-pressure environments.
Work History
Street Light Technician
6 Years 2 Months- Conducted regular inspections of lighting equipment, identifying and resolving issues proactively to minimize downtime.
- Operated and maintained lighting systems for diverse projects, ensuring optimal performance and safety compliance.
- Collaborated with project teams to develop effective lighting designs that met client specifications.
- Trained junior technicians on best practices for lighting installation and maintenance procedures.
- Led troubleshooting efforts during events, swiftly addressing technical challenges to ensure seamless operations.
- Maintained safe working environments by adhering to industry safety standards and conducting routine equipment inspections.
- Prioritized safety protocols while rigging lights from overhead structures or elevated platforms.
Crew Lead
1 Year 3 Months- Trained new crew members on procedures and equipment usage for efficiency.
- Coordinated daily activities to optimize workflow and enhance team performance.
- Led team in executing traffic control plans to ensure safety compliance.
- Monitored work site conditions, identifying hazards and implementing corrective measures.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
Server
3 Months- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Collaborated with kitchen team to streamline communication, improving order accuracy and speed.
- Trained new staff on menu knowledge and service protocols to maintain high standards.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Cultivated warm relationships with regular customers.
Stand Supervisor
6 Years 9 Months- Supervised daily operations to ensure adherence to safety and efficiency standards.
- Coordinated workflow among team members to optimize resource utilization and productivity.
- Trained new staff on operational protocols, fostering a culture of compliance and quality.
- Implemented process improvements that enhanced service delivery and reduced turnaround times.
- Monitored inventory levels, ensuring timely replenishment to meet service demands effectively.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Upheld food safety standards rigorously, conducting frequent inspections to ensure compliance with local health department regulations.
Restaurant Hostess
1 Year- Greeted and seated guests, ensuring an exceptional dining experience.
- Managed reservation systems to optimize seating efficiency during peak hours.
- Collaborated with kitchen staff to coordinate timely food delivery for guests.
- Trained new hostesses on customer service standards and operational procedures.
- Maintained cleanliness and organization of front-of-house areas for a welcoming atmosphere.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Helper
1 Year 2 Months- Operated material handling equipment to facilitate efficient package movement.
- Collaborated with team members to maintain optimal workflow during peak periods.
- Implemented safety protocols to minimize workplace accidents and enhance employee well-being.
- Assisted package sorting and delivery operations to ensure timely dispatch.
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
Manager
11 Months- Led team in achieving sales targets through effective training and performance management.
- Mentored staff on product knowledge and sales techniques, boosting team performance.
- Developed and implemented operational strategies to enhance customer service experience.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Education
GED
Skills
Lighting control systems
Lighting troubleshooting
Electrical safety
OSHA requirements
Technical support
Special effects lighting
Critical thinking
Team management
Motivational leadership
Heavy lifting
Punctual and reliable
Eagerness to learn
Equipment handling
Adaptability
Certification
CPR and First Aid Certified
Basic knowledge in problem solving medical procedures and techniques to provide in emergencies.
TIPS Certified
Responsible alcohol training course (MD)
RAMP Certified
Responsible alcohol training course (PA)
Flagger Certfied
Traffic control for construction sites
Timeline
Street Light Technician
Davis H Elliot Co
06.2020 - CurrentRead More
Crew Lead
Flagger Force
03.2019 - 06.2020Read More
Server
Jimmy's Famous Seafood
11.2018 - 02.2019Read More
Restaurant Hostess
Dicks Last Resort
10.2017 - 10.2018Read More
Helper
United Postal Service, UPS
11.2016 - 01.2018Read More
Manager
MetroPCS Corporate Store
02.2014 - 01.2015Read More
Stand Supervisor
Jet Services Inc
05.2012 - 02.2019Read More
Community College of Baltimore
GED
Read More