Compassionate Licensed Practical Nurse skilled in medication administration, vital signs monitoring, and patient assessments. Committed to enhancing patient comfort and well-being through attentive care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Haralson Nursing & Rehabilitation Center
Bremen, GA
2026.03 - Current
Monitored vital signs and reported changes to healthcare team promptly.
Administered medications as directed by healthcare providers ensuring accuracy.
Supported patients with daily activities, enhancing comfort and well-being.
Documented patient information accurately in electronic health records system.
Performed physical assessments, including vital signs and health history documentation.
Escalated Complaints Specialist
Home Depot
Atlanta, GA
2017.02 - 2024.08
Resolved escalated customer complaints through effective communication and problem-solving.
Provided feedback to product teams regarding recurring customer concerns and product issues.
Liaised with various departments to ensure timely updates and resolutions for customers.
Resolved conflicts between customers and vendors through mediation techniques such as negotiation or arbitration.
Reviewed existing policies, procedures, and processes related to customer complaints and proposed changes as needed.