Cher Baldera
White Plains,NY
Summary
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
2
2
years of professional experience
Work History
Volunteer
Early Head Start
White Plains, NY
06.2023 - Current
- Provided assistance to staff in the daily operations of the organization.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Offered support and assistance to community members.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Guest Advocate
Target
Port Chester, NY
02.2022 - 06.2024
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Answered customer inquiries regarding store policies and procedures.
- Maintained an organized workspace while stocking merchandise.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Assisted other departments when needed to maintain efficient operations.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Greeted walk-in and phone guests, determining interests and needs.
Education
Nutrition Sciences
Lehman College of The City University of New York
The Bronx, NY06-2027
High School Diploma -
New Rochelle High School
New Rochelle, NY06-2020
Skills
- Spanish expertise
- Customer Service
- Cash handling experience
- Detail Oriented
- Teamwork and Collaboration
- Multitasking
- Organization skills
- Active Listening
- Food and Beverage Area Setup
Affiliations
- Varsity Girls Basketball ( High School)
- Treasurer of Girls INC club
Languages
Spanish
Native/ Bilingual
Accomplishments
- Scholarship Recipient ( The Herbert Lehman Education Fund)
- Honor Roll ( Fall 2022- Current)
- 3.8 GPA
References
References available upon request.
Timeline
Volunteer
Early Head Start
06.2023 - Current
Guest Advocate
Target
02.2022 - 06.2024
Nutrition Sciences
Lehman College of The City University of New York
High School Diploma -
New Rochelle High School
Similar Profiles
Alisa Gay StameyAlisa Gay Stamey
Teacher at Sequatchie Valley Head Start & Early Head Start CenterTeacher at Sequatchie Valley Head Start & Early Head Start Center
Laura Beth BrownLaura Beth Brown
Early Childhood Instructional Coach at SWCAP Head Start/Early Head StartEarly Childhood Instructional Coach at SWCAP Head Start/Early Head Start
Regina BatyRegina Baty
EHS Teacher at EOA Head Start/Early Head StartEHS Teacher at EOA Head Start/Early Head Start
Yuliana Y. ZavalaYuliana Y. Zavala
Infant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head StartInfant and Toddler /Preschool Teacher (Master Teacher Permit/Supervisor Permit) at AKA Head Start - Jackman Early Head Start
Connor FayConnor Fay
Bouncer at Grotto's PizzaBouncer at Grotto's Pizza