Hi, I’m
Cher Russell
Arroyo Grande,CA
The best way out is always through.
Robert Frost
Summary
Working in a sales positions for over ten years, primarily as an Insurance Agent for major clients. Currently, working as a Wholesaler for LWR Property Holdings, LLC.
While loving the work my goals are looking for an opportunity to advance my career in a more challenging position. This is why I was thrilled to hear about this job opening. I have been waiting for a company I want to represent and bring my work experience to.
Professional Back Office Executive with excellent interpersonal skills and extensive customer service and sales experience. Team-oriented leader proficient in time-management and improving efficiency.
Overview
18
years of professional experience
1
Master Of Cannabis University Certificate
Work History
State Farm Insurance, Mr. Mitchell, Mr. Rakowski
Commercial & Personal Lines Insurance Agent
02.2009 - 07.2023
Job overview
- Current P&C license
- Knowledge of CA commercial
- Knowledge of insurance industry rules, regulations and legal requirements
- Helping clients make payments, changes to policies, issue certificates of insurance
- Contact renewals to discuss rates, coverage, and discounts, retention specialist to maintain clients
- Contact all non-renewal clients for resolution/options for inspection rejections for resolution
- Experience with word processing software, spreadsheets, office management databases, and company messaging systems, CRM, CX
- Possess strong organization, communication and customer service skills
- Making sure company's records comply with legal regulations
- Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries
- Review applications, evaluate risk, create quotes, and process new and renewal business.
- 'Managed over 50 customer calls per day.' or, "Increased sales by 10%".
- Built and maintained relationships with associates, customers and vendors.
- Analyzed and negotiated [Product or Service ] and terms and conditions.
- Performed other duties to support goals and objectives of relationship management teams.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Identified business prospects in target markets and developed defined marketing plans to attract new clients.
- Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
- Aggressively generated new business by prospecting, making follow-up calls to customers and contacting referrals.
- Drafted, submitted and processed sales contracts for orders received.
Realty Executives
Transaction coordinator/Buyer’s Agent
06.2005 - 09.2009
Job overview
- TRANSACTION COORDINATOR / BUYER AGENT
- Introduce yourself to the Buyer, Agents, and Lender vio phone and email explaining what you'll be doing
- Send Buyer a list of home inspectors
- Coordinate home inspection with Seller and their Agent
- Check in weekly with Buyer's lender
- if being paid for by Buyer, order home warranty, ensure there are no exclusions and submit report to title company
- Send Important Contact information" form to Buyer
- Obtain Appraisal Results
- Confirm with Seller that all repairs have been completed
- Follow up with Seller's agent to get receipts for repairs
- Coordinate final walk-through with title company, Agents and clients
- Notify Seller's Agent when utilities have been reassigned to Buyer Coordinate closing with lender, Title Compony. Agents and clients
- one week prior to closing. notify Buyer to turn on utilities into their name to be scheduled the day of closing
- Request preliminary HUD from Title Company one week prior to closing & send to Agent to review
- Request Closing Disclosure from Lender one week prior to close
Skills
- Ability to sell and negotiate
- Ability to convey what people think and feel
- Ability to keep trying even after failure
- Ability to break process down into smaller steps
- Ability to manage time effectively
- Ability to remain consistent
- Ability to stay positive and optimistic
- Ability to self-analysis
- Ability to shut up, listen and learn from others
- Ability to ask for help
- Residential and Commercial Insurance Application
Certification
License -
Life and Health #OG70376 -
Property and Casualty #OG70376 -
Real Estate SalesPerson #01499344 Referrals -
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Commercial & Personal Lines Insurance Agent
State Farm Insurance, Mr. Mitchell, Mr. Rakowski
02.2009 - 07.2023
Transaction coordinator/Buyer’s Agent
Realty Executives
06.2005 - 09.2009
Similar Profiles
Carrie MitchellCarrie Mitchell
Administrative Assistant at Matt Mitchell State Farm Insurance AgencyAdministrative Assistant at Matt Mitchell State Farm Insurance Agency
Ashton LindsayAshton Lindsay
Assistant Varsity Wrestling Manager at Mr. MitchellAssistant Varsity Wrestling Manager at Mr. Mitchell
Alexander GumbsAlexander Gumbs
Construction Assistant at Mr. Mitchell Home Maintenance & ServicesConstruction Assistant at Mr. Mitchell Home Maintenance & Services
Nemesia FuentesNemesia Fuentes
RN at Mission View Health CenterRN at Mission View Health Center
Lauren DuarteLauren Duarte
Emergency Department and House Supervision Manager at Adventist Health Sierra VistaEmergency Department and House Supervision Manager at Adventist Health Sierra Vista