Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Chera Houston

Las Vegas,NV

Summary

Friendly and reliable person offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Walgreens
Las Vegas, Nevada
10.2021 - 05.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Non Profit Recruiter

Today's Tomorrow Beginnings
Las Vegas, Nevada
01.2018 - 02.2020
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Verified applicant references and employment details.
  • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
  • Facilitated new employee orientations to foster positive team attitude.
  • Maintained filing system of current, prospective and future positions.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Nutritionist

Eden Villa Hospital
Castro Valley, CA
03.2009 - 05.2011
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
  • Counseled clients on nutrition issues such as obesity, eating disorders, tube feeding management, failure to thrive and feeding dysfunction.
  • Managed multiple nutritional educational groups to increase client nutrition knowledge.
  • Provided appropriate follow-up according to patient's individual treatment goals and referred patients to outpatient and community services as appropriate.
  • Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
  • Created and prepared visual aids, manuals, and other materials used in teaching.
  • Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Developed and prepared low-fat, low-cholesterol and chemical-free meals.
  • Calculated, revised and verified proper enteral and parenteral feedings to meet nutritional needs.
  • Monitored calorie count for individual patients in accordance with specific nutritional needs as specified by physicians.
  • Conducted individualized nutritional assessments based on laboratory tests and phlebotomy data.

Education

Associate of Science - RN.

Canada College
Redwood City, CA

Associate of Science - Medical Assisting

Trinity College
San Francisco, CA
01.2002

High School Diploma -

Oakland Technical High School
Oakland, CA
05.1996

Skills

  • Fitting Room Oversight
  • Merchandise Packaging
  • Customer Relations
  • Sweeping and Mopping
  • Customer Transactions
  • Inventory Stocking
  • Credits and Refunds
  • Price Identification
  • Product Location
  • Shipment Procedures
  • Feedback Acceptance
  • Work Task Prioritization
  • Cooperative Attitude
  • Cash Register Operation
  • POS Systems
  • Basic Math Functions
  • Answering Customer Questions
  • Checks Validation
  • Bagging and Packaging
  • Check Cashing
  • Monetary Transactions
  • Identification Checks
  • Guest Satisfaction
  • Payment Collection
  • Customer Assistance
  • Stocking and Replenishing
  • Waiting Tables
  • Positive Interactions
  • Promoting Loyalty
  • Billing and Payment Processing
  • Cash Drawer Management
  • Resolving Discrepancies
  • Cashier Abilities
  • Performing Mathematics
  • Shelving Items
  • Energetic and Outgoing
  • Reading Comprehension
  • Checkout Station Oversight
  • Location Skills
  • Return and Exchange Processing
  • Guest Flow
  • Coupon Redemption
  • Speaking Clearly
  • Coin and Currency Counting
  • Checking Out Customers

Certification

  • FY22 Sales of Alcoholic Beverages Policy Training.
  • EY22 Wages & Hour Compliance Training.
  • On Your Way at Walgreens-Mile 3 Training.
  • Nevada Alcohol Sales and Service Training.
  • Introduction to Pickup and Retail Same Day Delivery Training.
  • Workforce Scheduler for Hourly Team Members Training.
  • Walgreens .com Ship to Store Package Management Training.
  • Creating a Stronger Purpose with Pules Training.
  • On Your Way at Walgreens- Mile 4 Training.
  • Stockroom Safety Training.
  • FY21 Privacy and HIPAA Security for Front End Retail Training.
  • People Central: For Team Member Training.
  • People Central: For Team Members Training.
  • Workforce Scheduling for Hourly Team Members Training.
  • Combination Retail and Pharmacy Pickup Order Training.
  • How We Care for Our Team Members Training.
  • Wage Notice Training.
  • How We Care for Compliance and Privacy Training.
  • Dynamic, Personalized customer experience Training.
  • FY21 Environmental Awareness Training.
  • On Your Way at Walgreens-Mile 2 Training.
  • New Pricing Training.
  • Anti-Money Laundering and Fraud Prevention (FY21).
  • FedEx In Store Delivery Training (V2).
  • Digital Store: Mobile App Video.

Timeline

Cashier

Walgreens
10.2021 - 05.2022

Non Profit Recruiter

Today's Tomorrow Beginnings
01.2018 - 02.2020

Nutritionist

Eden Villa Hospital
03.2009 - 05.2011

Associate of Science - RN.

Canada College

Associate of Science - Medical Assisting

Trinity College

High School Diploma -

Oakland Technical High School

Similar Profiles

CREATE PROFILE
Chera Houston