Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cherabeams Cato

Arlington

Summary

Efficient industrial packaging operations professional with a proven track record of high productivity and swift task completion. Strong focus on quality control, and a customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience

Work History

Labeler/Packer

Quality Packaging
Grande Prairie
01.2025 - Current
  • Verified proper labeling and identification on all orders before shipment.
  • Packing quality food stuffs for shipment

Customer Support Specialist

Healthy Lifestyles Iaso LLC
Dallas
03.2023 - 10.2024
  • Maximized customer satisfaction by handling customer email and telephone interactions.
  • Analyzed customer complaints and service trends to identify and correct systematic issues.
  • ‪Responded quickly to customer inquiries, needs and problems.‪
  • Applied consultative approach to collect information on customer service, account and technical concerns.
  • Upheld high standards of customer services by responding to inquiries, needs and problems.
  • Processed customer account changes with proprietary software.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.

Quality Control

HELLOFRESH
Grand Prairie
12.2022 - 01.2023
  • Inspecting picking packaging orders with 100% accuracy.
  • Reporting incidents immediately and actively raising health and safety-related concerns to my line Manager.
  • Ensuring accuracy when weighing and portioning products.
  • Maintaining a clean and organized work environment.
  • Ensuring the quality of product meets company standards.

Picker Packer

Ulta Beauty
04.2022 - 11.2022
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.
  • Maintained timely updates on workload progress through effective communication with supervisors.

Education

High School Diploma -

Westpark Preparatory School
Westpark, FL
06-2021

Skills

  • Order picking
  • Barcode scanners
  • Warehouse safety
  • Warehouse operations
  • Safety protocols
  • Quality Control
  • Order accuracy
  • Time management
  • Attention to detail
  • Effective communication
  • Label verification
  • Issue resolution
  • Customer service
  • Quality assurance
  • Product knowledge
  • Conflict resolution
  • Continuous improvement
  • Customer communication and empathy
  • Friendly and patient
  • Collaborative team player
  • Self motivation

Timeline

Labeler/Packer

Quality Packaging
01.2025 - Current

Customer Support Specialist

Healthy Lifestyles Iaso LLC
03.2023 - 10.2024

Quality Control

HELLOFRESH
12.2022 - 01.2023

Picker Packer

Ulta Beauty
04.2022 - 11.2022

High School Diploma -

Westpark Preparatory School
Cherabeams Cato