CHE'RAE GAINES
Savannah,GA
Summary
6+ years of professional experience in patient care, childcare, customer service, problem-solving, and organizational skills. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
St. Joseph’s/Candler
11.2020 - Current
Medical Assistant
Optim Orthopedics
01.2019 - 11.2020
- Promptly answer all clinical calls for the provider in a professional and efficient manner and returns any messages related to the clinic with 24-48 hours using a tone that conveys warmth, empathy and patience
- Submits any medications refills requests as delegated by the provider
- Reviews the providers schedule in advance to ensure the chart is prepped accurately for the patient's visit, including but not limited to, inputting imaging/misc
- Orders and reviewing required paperwork related to the visit to ensure efficient clinic workflow for the provider
Phlebotomist Technician
Grifols
01.2017 - 01.2019
- Daily, prepare 80+ patients before drawing blood
- Explain blood drawing procedures to patients and answer any questions about the process
- Follow all health and safety protocols and procedures to maintain sanitary work areas
- Gather medical testing materials, including needles, sample vials, blood storage bags, and test tubes
- Verify patient information and label blood samples properly
- Accurately update patient information in the organization's database
- Help nervous or frightened patients remain calm during blood draws
- Work with supervising physicians and follow their directions at all times
Education
Certified Clinical Medical Assistant (CCMA) - undefined
National Healthcareer Association (NHA)
01.2023
Bachelor of Science - Biology
Savannah State University
Savannah, GA01.2021
Skills
- Venipuncture
- Capillary Blood Collection
- Specimen Preparation
- Infection Control
- EKG
- Vital Signs Monitoring
- Medication Management
- Patient Care
- Clinical Assistance
- CPR & AED Certification
- Communication
- Customer Service
- Building Rapport
- Problem-Solving
- Organizational Skills
- Childcare
- Medical Terminology
Certification
- CPR & AED Certification, American Heart Association, Savannah, GA, 01/01/23
- BLS Certification, American Red Cross, Savannah, GA, 01/01/23
Timeline
Medical Assistant
St. Joseph’s/Candler
11.2020 - Current
Medical Assistant
Optim Orthopedics
01.2019 - 11.2020
Phlebotomist Technician
Grifols
01.2017 - 01.2019
Certified Clinical Medical Assistant (CCMA) - undefined
National Healthcareer Association (NHA)
Bachelor of Science - Biology
Savannah State University
- CPR & AED Certification, American Heart Association, Savannah, GA, 01/01/23
- BLS Certification, American Red Cross, Savannah, GA, 01/01/23
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