Cherae Nabors
Kentwood,MI
Summary
Dependable and efficient Clerical Administrator with 13-years of administrative and customer service experience in the medical field. Seeking a full-time position by harnessing top-notch skills earned in a field where accuracy and attention to detail is key. An active listener, accustom to working independently, utilizing multiple computer software systems, and exercising sharp verbal and written communication skills.
Overview
17
17
years of professional experience
Work History
Patient Access Representative II
Mercy Health Saint Mary's
Grand Rapids , MI
2012.07 - Current
- Obtain and Process Physicians Orders
- Verify Clinical, Financial and Insurance Information
- Medical Terminology
- Excellent Communication (verbal and written)
- Schedule Various Radiology Procedures/ Surgery's
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Coordinated between patients and healthcare professionals to meet patient needs
Cardiac Monitor Technician
Mercy Health Saint Mary's
Grand Rapids , MI
2006.10 - 2012.08
- Identify Electrocardiogram Wave Forms and Dysrhythmias
- Provide Continuous Rhythm Surveillance on CCU -ICU patients
- Video Monitoring
- Routine Charting
- EKG Test
- Administered continuous and 12-lead electrocardiogram monitoring
Education
Business Administration
Grand Rapids Community College
Grand Rapids, MI2004
Medical Billing/Coding
Davenport University
Grand Rapids, MI1997
Skills
- Strong Organizational Skills
- Multi-task Management
- Excellent Customer Service
- Sharp Problem Solver
- Computer Proficient
- Type 50 WPM
- Medical Terminology
- Scheduling Appointments
- Communication Skills (verbal and written)
- Microsoft Word
- Excel
- Faxing Paperwork
- Multi-line Phone Proficiency
- Professional Phone Etiquette
- Internal Communications
- Employee Training
- Schedule Coordination
- Interpreting Physician Orders
Timeline
Patient Access Representative II
Mercy Health Saint Mary's
2012.07 - Current
Cardiac Monitor Technician
Mercy Health Saint Mary's
2006.10 - 2012.08
Business Administration
Grand Rapids Community College
Medical Billing/Coding
Davenport University
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