Cherai Lynn Parks
Monroe,USA
Summary
Authorized to work in the US for any employer Respected Human Resources Manager with extensive expertise in talent acquisition and employee relations. Multi-tasks effectively on complex projects while consistently meeting deadlines. Promotes clear communication and collaboration among departments to enhance organizational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Human Resources
CONFIDENTAL
, New Jersey
01.2024 - Current
- Managed a team of three HR professionals, providing guidance, coaching, and performance evaluations.
- Oversaw all aspects of the employee lifecycle, including recruitment, onboarding, training and development, performance management, and offboarding.
- Collaborated with executive leadership to develop workforce planning strategies aligned with business objectives.
- Conducted regular audits of HR processes to identify areas for improvement and implement best practices.
- Designed training programs to enhance employees' skills and knowledge in areas such as leadership development, conflict resolution, and communication skills.
- Managed employee relations issues, including investigations into complaints or violations of company policies.
- Collaborated with legal counsel on matters related to employment law.
- Managed the HR budget, ensuring cost-effective utilization of resources.
- Implemented an online learning management system (LMS) for the efficient delivery of training programs.
- Managed employee benefits administration, including open enrollment processes, vendor selection, and plan design changes.
- Established strong relationships with external vendors, such as job boards, recruitment agencies, background check providers, etc.
- Implemented HR analytics tools to track key workforce metrics, such as turnover rate and absenteeism.
Business Office Manager/Human Resources /AED
Brookdale Senior Living
, New Jersey
01.2023 - 01.2024
- Accounts receivable
- Accounts payable
- Payroll/ HR task
- Interviewing
- OnboardingHiring process for new associates
- Assistant to Executive Director
- Managing
- Supervisor front desk associates
- Assist with new resident move in's
- Staff schedule
Admissions -Sales Coordinator
Springpoint Senior Living
, NJ
01.2022 - 01.2023
- Daily census
- Long term care
- Insurance verification
- Admissions -Sales agreements
- Communication with family members via phone ,email, fax or text
- Communication with hospital referrals using EFax email or phone
- Leadership
- Experience In my avility and PCC
- Experience in my unity, putting patient's information for the chart
- Insurance updates
- Sending out NOMIC for insurance purposes
Restorative Aide/CNA
Somerset Woods Rehabilitation & Nursing Center
Somerset, NJ
01.2016 - 01.2020
- Restorative nursing assistant/Senior Certified Nursing Assistant
CNA, Restorative CNA, Unit Clerk, Receptionist
Rose Mountain Care Center
New Brunswick, NJ
12.2004 - 01.2013
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors and provided them with assistance.
- Compared and verified identifying information of outgoing shipments.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Managed daily operations of the central supply room including stocking shelves, filling requisitions and maintaining cleanliness.
- Processed orders for medical equipment, supplies and pharmaceuticals.
Unit Clerk/CNA/Receptionist/Administrator Assistant
Preferred Care at Old Bridge
Old Bridge, NJ
01.2021
- Make doctor appointments and arrange transportation
- Answer phone, take messages, google home suite,typing, faxing,computer literate and other office duties
- Staffing schedule for one unit, Personal care ie assist with wound changes, bathing, feeding and dressing
- Manage front desk by Monitoring front door as well as making sure every one arrives with mask
- At times Covid-19 swab every potential employee and visitors when needed
Education
Master's degree - Business
Strayer University
District of Columbia02.2025
Bachelor's - Criminal justice
STRAYER UNIVERSITY
Washington, DC06.2020
Diploma - general studies
New Brunswick high school
New Brunswick, NJ06.2000
Skills
- EMR systems
- Records management
- ADP
- Insurance Verification
- Payroll
- Clerical experience
- Communication skills
- Administrative experience
- Team management
- Databases
- Human Resources Management
- Cash handling
- Schedule management
- Dementia care
- Computer skills
- Recruiting
- Conflict Management
- Supervising experience
- Epic
- Customer service
- Microsoft Office
- Microsoft Excel
- Employee Orientation
- Time management
- Front desk
- Office management
- HIPAA
- Organizational skills
- Accounts payable
- Human resources
- Phone Etiquette
- Performance Management
- Sales
- Microsoft Word
- Office Administration
- Google Suite
- Kronos
- Microsoft Powerpoint
- Food Preparation
- HRIS
- Alzheimer's Care
- Medical Scheduling
- Talent Acquisition
- Windows
- Medical receptionist
- Marketing
- Operating systems
- Leadership
- Benefits Administration
- Employee engagement
- Records maintenance
- Compliance management
- HR analytics
- Workers' compensation oversight
- Training programs
- HR software proficiency
- Internal communications
- Onboarding
- Employee relations
- Benefits administration
- Performance evaluation
- Exit interviews
- Interviewing techniques
- Staff recruitment planning
- Onboarding process
- Diversity and inclusion
- Performance management
- Background checks
- Talent acquisition
- Daily timekeeping
- Schedule organization
- Calendar coordination
- Scheduling
- Payroll processing
- Calendar management
Certification
- CNA
- Driver's License
Timeline
Director of Human Resources
CONFIDENTAL
01.2024 - Current
Business Office Manager/Human Resources /AED
Brookdale Senior Living
01.2023 - 01.2024
Admissions -Sales Coordinator
Springpoint Senior Living
01.2022 - 01.2023
Unit Clerk/CNA/Receptionist/Administrator Assistant
Preferred Care at Old Bridge
01.2021
Restorative Aide/CNA
Somerset Woods Rehabilitation & Nursing Center
01.2016 - 01.2020
CNA, Restorative CNA, Unit Clerk, Receptionist
Rose Mountain Care Center
12.2004 - 01.2013
Master's degree - Business
Strayer University
Bachelor's - Criminal justice
STRAYER UNIVERSITY
Diploma - general studies
New Brunswick high school
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