Cheranda Lester
Warner Robins,Georgia
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
7
7
years of professional experience
Work History
Freelance Consultant
Ulta Salon And Cosmetics
05.2022 - Current
- Enhanced client satisfaction by delivering customized consulting solutions tailored to their unique business needs.
- Streamlined workflows for clients by conducting thorough assessments and implementing process improvements.
- Increased client productivity through the development of comprehensive project plans and efficient time management strategies.
- Bolstered client revenue growth with strategic marketing campaigns and effective sales techniques.
- Provided expert guidance on industry trends, enabling clients to make informed decisions and stay ahead of competitors.
Administrative Director
Bonnie Joseph Academy
01.2019 - 05.2022
- Admissions, following up on leads of potential Students via email and phone. Scheduling in person tours of the facility.
- Directed daily operations, ensuring smooth workflow and effective resource allocation.
- Maintained compliance with industry regulations through diligent record-keeping and regular audits.
- Improved Student satisfaction rates by streamlining communication channels between Instructors and Students.
- Established a culture of continuous improvement by promoting professional development opportunities for staff members and Students.
- Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency.
- Oversaw recruitment efforts, attracting top talent and reducing time-to-fill open positions.
- Streamlined office processes by implementing efficient administrative systems and procedures.
Receptionist
Virginia College
05.2017 - 12.2018
- Customer service, Answering multiple phone lines, Client intake, Inventory, Opening and closing daily till, Bank deposits, Filing student and client papers, Maintaining a warm and inviting environment
Education
Business/Instructor -
American Professional Inst, Macon
12.2007
Skills
- Typing
- Business consultant
- Encourager
- Media Relations
- Quality Assurance
- Continuous Improvement
- Client Relationships
- Attention to Detail
- Client rapport
- Client Engagement
Awards
- Perfect attendance
- Outstanding Customer service
Projects
V.O.I.C.E — Empowerment group that helps people heal from past insecurities.
V.O.I.C.E a safe place to talk about insecurities and Heal
a none profit established by me to help teach Young girls and Women how to love themselves and heal insecurities.
Timeline
Freelance Consultant
Ulta Salon And Cosmetics
05.2022 - Current
Administrative Director
Bonnie Joseph Academy
01.2019 - 05.2022
Receptionist
Virginia College
05.2017 - 12.2018
Business/Instructor -
American Professional Inst, Macon