Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chere Hamilton

Birmingham,USA

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience

Work History

Head Server /Bartender

Pappadeauxs Seafood Restaurant
01.2021 - Current


  • Assigned duties to servers and monitored their performance.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Trained new servers on menu items and restaurant standards.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Generated top sales ($2000+ per evening) by marketing nightly specials during high volume days (Fridays, Saturdays and Sundays).
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards
  • Maintained inventory of liquor, beer, wine, and other beverage items
  • Assisted in setting up the bar for service shift
  • Adhered to state regulations regarding serving alcohol responsibly
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Promoted to Head Server within six months of hire.
  • Earned “Employee of the Month” 8 times during 2021-2023 for exceeding expectations.

Administrative Manager

Historic Rucker Place
05.2016 - 03.2020
  • Organized and maintained filing systems for sensitive documents.
  • Answered phones and routed calls to appropriate personnel.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Managed purchase requisitions and approvals for all department equipment and supplies
  • Directed and oversaw office personnel activities.
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications..
  • Assisted management staff in the administrative tasks and the financial reports using word processing, spreadsheet, database, and/or presentation software.
  • Typed up catering contracts and email them to clients for approval and signatures.

Catering Supervisor

Yellow Bicycle
12.2013 - 05.2016
  • Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks
  • Maintained records of catering expenses such as labor costs, food purchases
  • Coordinated with vendors to acquire necessary supplies for catered events
  • Resolved any complaints or concerns from customers regarding catering services provided
  • Reviewed bills from suppliers to verify accuracy before submitting them for payment
  • Scheduled deliveries of food items from vendors in order to meet deadlines for upcoming events
  • Monitored staff members at catering events and functions, providing in-depth instructions ahead of time
  • Worked with clients one on one to create enticing catering menus for array of events from weddings and christenings to work parties and holiday meals
  • Delegated work to staff, setting priorities and goals

Catering Cook

Yellow Bicycle Catering
02.2011 - 12.2013
  • Prepared and cooked food items according to recipes and instructions
  • Set up buffet-style meals for large groups
  • Set up work stations prior to opening to minimize prep time
  • Transported hot and cold foods to catering events in a timely manner
  • Used such cooking processes as charbroiling, sautéing, braising, roasting and par cooking to create delicious dishes

Education

Associate of Science - Business Management

T.A. Lawson State Community College
Birmingham, AL
05.2016

Skills

  • High-volume fine-dining
  • Point of Sale (POS) system operations
  • Dining customer service
  • Team Supervision
  • Multitasking skills
  • Safe Food Handling
  • Staff Training
  • Cash Handling
  • Strong leadership
  • Fine-dining expertise
  • Bar terminology
  • Office Administration
  • MS Office Applications (all)
  • Documentation and Recordkeeping
  • Calendar Management
  • Invoice Processing
  • Payroll and budgeting
  • Account Reconciliation
  • Google Suite
  • Data Entry

Timeline

Head Server /Bartender

Pappadeauxs Seafood Restaurant
01.2021 - Current

Administrative Manager

Historic Rucker Place
05.2016 - 03.2020

Catering Supervisor

Yellow Bicycle
12.2013 - 05.2016

Catering Cook

Yellow Bicycle Catering
02.2011 - 12.2013

Associate of Science - Business Management

T.A. Lawson State Community College

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Chere Hamilton