Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Cheree Davis

Canal Winchester,Ohio

Summary

Goal-driven Healthcare Professional Care Coordinator with over 10 years of experience. Well-versed in training and managing employees to provide exceptional high level services. Highly organized and hardworking with referrals, excellent planning and program management skills. Collaborates with team in monitoring progress and adjusting plans to achieve target results. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Highly skilled and enthusiastic professional with experience in managing operations in patient-centric medical offices. Develop and lead productive and efficient staff. Contribute to high-volume medical practices by providing exceptional leadership and support skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Care Coordinator II

Dedicated Senior Medical Center
  • Scheduled referrals, Schedule transportation, Medicare prior auth, verify insurance, HEDIS Champion (Hits and ENS), Cultural diversity team, Preceptor
  • Acting seat as Care Facilitator, hands on with front desk answering phones, taking payments, scheduling transportation, scheduling appointments, verify patient insurance, problem solved and handle escalations, Leading Reach training Champion Created and trained Care Coordination Fundamental Medicaid Knowledge and assisted with resources travel and virtual cross market assistance with Care coordinator and referral managers training, coaching and support (i.e., Savannah, Ga, Philly, PA, Detroit, MI, West Palm Beach, FL, Orlando/Tampa, FL, All Ohio Region) Conduct side by side audits on Care Coordinators in Ohio region Assisted, coach, refresher training 2-3 times a month and train care coordinators to complete day to day task and referral orders
  • Pull reports from HITS and Power BI Completed Chemedu Trainings (i.e.…leadership Orientation, 6 Critical Practices and other trainings) Attended mentor session with Center Director Jared Senador and Center medical Director Rena Henriques on professional Leadership within the company
  • Medical records EMR access champion Assisted and coach clinical with Medicare part B &C cost, CPL specialist and gaps Knowledgeable CMS 5 Star Knowledge with referral metrics Keep team motivated (i.e.… send daily announcements), monthly team meetings (CC2 with CC only) Perform quality in maintaining standards for improvements Make spreadsheets and documents to help care coordinators complete day to day referral processes
  • Attends Monthly meetings with Regional Chief Medical Officer, KY/OH regards to changes and improvements for referrals Attends Monthly meetings with D2 Care Coordinators of KY/OH regards to changes and improvements for referrals
  • Build relationships with CPL Providers

Office Administrator Assistant

Autumn Springs Healthcare Service Inc
01.2014 - 01.2022
  • Responsible for overall agency word processing, typing, data collection and entry, generated weekly, monthly and annual reports
  • Maintains schedules, logs, visit ledgers and other records as required
  • Maintained office inventory and client care supplies
  • Maintained accurate client records and general office files
  • Verified accuracy of personal care provider daily reports
  • Assisted with billing
  • Actively participated in appropriate continuing education programs, including fiscal agent training
  • Performed other related functions as directed
  • Maintained office, patient and HIPPA confidentiality
  • Complied with all applicable laws, regulations and standards in performance of job functions
  • Payroll and billing
  • Maintain explanations of benefits with insurance companies
  • Have excellent customer service skills
  • Problem solving skills
  • Supervised up to 20 Employees
  • Collaborated with client’s doctors and case managers
  • Processed and submitted prior/ authorization to health care insurance companies.

Education

AAS - Healthcare Administration/ Health Information Mgt

Columbus State Community College
Columbus
06.2018

Skills

  • Multidisciplinary team collaboration
  • Medical Terminology
  • Medicare/Medicaid Claims Processing
  • Scheduling
  • Organizational and prioritization skills
  • Healthcare operations
  • High Skills in multitasking in high-pressure work environment
  • HIPAA Compliance
  • Data entry and word processing skills
  • Strong interpersonal skills
  • Case Management
  • Progress Monitoring
  • Knowledge in healthcare coding like CPT4, HCPCS, DRG, and ICD-10 and Revenue codes

References

References are available on request.

Certification

Chemical Dependency Counselor Assistant Certification

Timeline

Office Administrator Assistant

Autumn Springs Healthcare Service Inc
01.2014 - 01.2022

Care Coordinator II

Dedicated Senior Medical Center

AAS - Healthcare Administration/ Health Information Mgt

Columbus State Community College

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Cheree Davis