Cheree Slusher

Lead product management and execution for I-SNP line of business by translating contractual and clinical requirements into accountable roadmaps.

• Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
• Increased customer satisfaction by implementing service improvements based on feedback analysis.
• Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
• Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
• Developed accurate budgets, forecasts, and financial reports to guide informed decision-making at all levels of the organization.
• Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
• Ensured regulatory compliance by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures.
• Championed continuous improvement efforts, identifying and implementing best practices to elevate organizational performance.
• Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Trained and guided team members to maintain high productivity and performance metrics.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Responsible for project management of assigned studies to proactively plan, drive, and track execution of deliverables, timelines, and results to meet study commitments.
• Implemented quality control measures to minimize errors and improve the accuracy of study results.
• Managed multi-site clinical studies, ensuring timely completion and compliance with regulatory standards.
• Leveraged industry trends and best practices to inform strategic decision-making within the organization.
• Demonstrated a commitment to ethical research conduct by ensuring adherence to regulatory guidelines and institutional policies.
• Enhanced clinical trial efficiency by streamlining data collection and analysis processes.
• Established effective monitoring systems to track progress and identify potential issues in ongoing clinical trials.
• Negotiated contracts with vendors, securing competitive pricing for critical study supplies and services.
• Championed continuous improvement initiatives within the department, driving process enhancements that increased overall efficiency.
• Collaborated with cross-functional teams to design innovative approaches to complex research challenges.
• Spearheaded interdepartmental collaboration for improved communication and resource sharing in clinical research projects.
• Facilitated training sessions for study staff, enhancing their understanding of protocol requirements and procedures.
• Coordinated efforts among investigators, sponsors, and regulatory agencies to ensure seamless execution of clinical trials.
• Conducted thorough risk assessments for each project, implementing mitigation strategies where necessary to protect patient safety.
• Collected, evaluated, and modeled collected data.
• Maintained compliance with protocols covering patient care and clinical trial operations.
• Complied with research protocols by providing ongoing quality control audits.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
• Coordinated with site investigators to ensure smooth execution of clinical trial protocols, addressing any challenges or concerns promptly.
• Managed multiple high-profile projects simultaneously while ensuring that each met its unique objectives and timelines successfully.
• Played an instrumental role in expediting the entire review process through timely identification and resolution of data discrepancies.

• Responsible for all post visit data management ensuring accurate and organized records of study progress, data collection, and analysis via the company ACT platform.
• Streamlined workflow processes for increased efficiency and improved patient care delivery.
• Managed complex cases effectively through close collaboration with multidisciplinary teams, ensuring optimal patient outcomes.
• Mentored junior staff members, fostering a supportive learning environment and enhancing their professional growth.
• Improved patient outcomes by implementing evidence-based clinical protocols and guidelines.
• Developed strong interdisciplinary relationships to ensure a collaborative approach in patient management.
• Provided expert guidance on clinical issues during team meetings, contributing to informed decision-making and best practice implementation.
• Implemented new policies and procedures for better compliance with regulatory requirements.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Generated reports detailing findings and recommendations.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Educated staff on organizational mission and goals to help employees achieve success.
• Gathered, organized and input information into digital database.

Effectively completed home visits for clinical research participants for DCT-enabled clinical trials.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Learned and adapted quickly to new technology and software applications.
• Strengthened communication skills through regular interactions with others.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Managed clinical trials, ensuring compliance with regulations, recruiting participants, and coordinating study activities under the direction of a Principal Investigator to meet objectives of the cardiovascular research department.

• Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
• Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
• Reduced data entry errors by implementing stringent quality control measures throughout the study lifecycle.
• Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
• Maintained accurate and up-to-date case report forms and source documents for traceability.
• Managed patient recruitment, informed consent process and data entry to support trial objectives.
• Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
• Improved recruitment rates by developing and implementing effective patient outreach strategies.
• Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
• Monitored patient safety throughout clinical trials and reported any adverse events.
• Followed informed consent processes and maintained records.
• Prepared and maintained regulatory documents for clinical trial submissions.
• Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
• Developed and maintained accurate and up-to-date case report forms and source documents.
• Developed strong relationships with trial sponsors, ensuring ongoing collaboration and future project opportunities.
• Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
• Collected data and followed research protocols, operations manuals, and case report form requirements.
• Gathered, processed, and shipped lab specimens.
• Coordinated with multiple departments to ensure compliance with regulatory standards, leading to successful trial audits.
• Streamlined process for serious adverse event reporting, enhancing safety monitoring efforts.
• Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
• Improved data integrity and accuracy with meticulous oversight of data collection processes.
• Facilitated communication between research team and study sponsors, ensuring clear and consistent updates on trial progress.
• Enhanced patient compliance with study protocols by creating informative and engaging participant materials.
• Monitored adverse events and ensured timely reporting to regulatory bodies, maintaining high safety standards.
• Facilitated successful trial completion by closely monitoring study timelines and milestones, ensuring on-time delivery of results.
• Oversaw ethical conduct of clinical trials, ensuring all activities were in accordance with ethical guidelines.
• Streamlined patient visit schedules, reducing wait times and increasing patient satisfaction.
• Implemented electronic data capture system, significantly reducing paper use and increasing data retrieval efficiency.
• Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
• Prepared detailed informed consent documents to clearly communicate risks, benefits, expectations, rights and responsibilities related to participation in clinical trials.
• Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.

• Coordinate rehab services for post cardiac patients who have been diagnosed with MI, stent placement, valve repair, coronary artery bypass graft, stable angina, heart failure and a heart transplant, and multidisciplinary disease management. Multidisciplinary approach to improve patient outcomes and promote safety in patients who have had a cardiac event. Manage two employees who are Exercise Specialists that help in the rehab clinic. Knowledge of ICD coding requirements to enroll cardiac rehab participants into the program. Demonstrate high quality service through the American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR) certification.

Emergency Room nurse with critical and emergency care skills.

• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Optimised outcomes in critical care situations through advanced life-saving techniques.
• Collaborated with interdisciplinary teams to ensure comprehensive care for patients in the emergency room.
• Remained calm and productive during life-threatening situations to maximise positive outcomes.
• Provided emotional support to patients and families during times of crisis, helping them navigate through difficult life events.
• Educated patients and their families on condition management, treatment plans, and post-discharge care instructions.
• Maintained accurate medical records to ensure timely documentation of patient information and enable informed decision-making by healthcare providers.
• Demonstrated critical thinking skills in rapidly changing situations, making quick decisions that positively impacted patient outcomes.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.