Chereen H.S. Kalawai'a

With over 27 years of expertise in telephony and a proven track record of delivering exceptional customer service, I bring a wealth of knowledge and hands-on experience to any team. My extensive fieldwork has equipped me with a deep understanding of the tools and support technicians need to thrive. Holding a degree in teaching, I excel in recognizing diverse learning styles and adapting my approach to meet individual needs. As a lead tech, I have successfully provided consultation and support to other techs in my department, fostering a collaborative and productive work environment. My leadership style is rooted in patience, flexibility, and a commitment to empowering each team member to achieve their best.