Hi, I’m
Cherelle Blassingame
Fort Knox ,KY
Summary
A cultural change management specialist with expertise in facilitating training initiatives, orientation and on-boarding, top talent acquisition support, regulatory compliance, benefits administration, risk management, staff coaching, operational planning, diversity and employee relations. Flexible and focused team player with expertise in customer relationship management, strategic planning and time management. Considered highly knowledgeable in all training and organizational attributes.
Overview
10
years of professional experience
Work History
Astra Behavioral Health, LLC.Elizabethtown , KY
Billing Clerk
07.2019 - Current
Job overview
- Monitored past due accounts and pursued collections on outstanding invoices.
- Handled past due accounts, including collections and status reports.
- Processed invoice payments and recorded information in account database.
- Developed strong professional rapport with vendors and clients.
- Executed account updates and noted account information in company data systems.
- Compiled financial data for and drafted billing reports to inform stakeholders.
- Created highly organized filing system for account documents resulting in increased efficiency.
- Managed all payments processing, invoicing and collections tasks.
- Maintained accounting ledgers by verifying and posting account transactions.
- Gathered information to produce accounts payable reports for review.
- Facilitated payment of invoices due by sending bill reminders and contacting clients.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
Astra Behavioral Health, LLC.Elizabethtown , KY
Scheduling Coordinator
04.2019 - 06.2019
Job overview
- Checked patient insurance and collected pre-authorizations from providers.
- Answered office phones and emails.
- Distributed treatment and procedural information to patients.
- Checked with doctors for availability.
- Managed patient check-in and check-out procedures and processed payments.
- Scheduled new and existing patients as walk-ins or over the phone.
- Double checked medical record databases.
- Assisted patients in filling out pre-appointment paperwork.
- Scheduled appointments for patients via phone and in person.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Collected forms, copied insurance cards and forms of identification to coordinate patient information for billing and insurance processing.
Healthremede' Family Practice Baton Rouge, LA
Medical Assistant
09.2017 - 11.2018
Job overview
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
- Recorded vital signs and medical history for patients.
- Organized charts, documents and supplies to maintain team efficiency.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Administered rapid tests such as HCG, flu testing, and strep testing to help clinical staff assess conditions.
- Answered appointment calls.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Carefully prepared, reviewed and submitted patient statements.
- Observed and documented patient status and reported patient complaints to case manager for resolution.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Trained patients on how to properly operate medical equipment.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
United States ArmySchofield Barracks, HI
Automated Logistical Specialist (92A)
01.2014 - 12.2016
Job overview
- Researched issues to address shipping errors and packaging mistakes.
- Reviewed profit and loss statements and metrics to identify trends and opportunities.
- Created policies and procedures to inform and educate personnel on logistics activities.
- Evaluated inventory levels to keep appropriate supply counts on hand at all times.
- Managed day-to-day logistics operations, including monitoring incoming deliveries and overseeing.
- Identified opportunities to reduce cost and improve productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Assessed needs and allocated resources to meet demand.
- Consistently met company and department objectives within budget and time constraints.
- Led and managed projects to support logistics efforts and plans.
- Analyzed operational performance and implemented plans to attain organizational and financial goals.
- Affixed accurate labels to customer packages to prevent unnecessary delays.
- Counted and stocked merchandise as specified by inventory control log.
- Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
- Scanned container labels to verify contents and determine target destination using RF scanners.
- Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Inspected and moved products to designated areas in warehouse.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Maintained accurate and current order and shipment forms, inventory documentation and customer records.
- Staged products between receiving, storage and shipping areas to accurately transfer items.
Education
Keiser University, Fort Lauderdale, FL
Some College (No Degree) from Medical Billing And Coding
Northside High School, Warner Robins, GA
High School Diploma
05.2012
Skills
- Personnel information systems
- Employee engagement
- Compliance
- Staff compensation
- Human resources strategy
- Employee relations
- Staffing and recruiting professional
- Training development
- Affirmative action
- Cost reductions
- Policies implementation
- Personnel engagement
- Personnel recruitment
- Benefits administrator
- Recruiting
- Performance management
- Manager coaching and training
- Management development
- Confidential document control
- Staff training and development
- Customer relations
- Presentation preparation
- Microsoft Office Suite
- Data evaluation
- Process improvements
- Complex problem-solving
- Project planning
- Conflict resolution tactics
- Billing statement review
- Invoicing prowess
- A/P and A/R expertise
- Collections duties
- Account Reconciliation
- General accounting
- Customer service support
- Bulk filing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing Clerk
Astra Behavioral Health, LLC.
07.2019 - Current
Scheduling Coordinator
Astra Behavioral Health, LLC.
04.2019 - 06.2019
Medical Assistant
Healthremede' Family Practice
09.2017 - 11.2018
Automated Logistical Specialist (92A)
United States Army
01.2014 - 12.2016
Keiser University
Some College (No Degree) from Medical Billing And Coding
Northside High School
High School Diploma
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