Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Crew Member Supervisor
Tim Hortons
01.2021 - Current
Implemented employee recognition programs that motivated and rewarded top-performing crew members, contributing to increased staff morale and enhanced performance outcomes.
Monitored food preparation, production, and plating for quality control.
Facilitated disciplinary action when necessary.
Served as a liaison between crew members and upper management, facilitating effective communication channels throughout the organization.
Assistant Manager
Tim Hortons
01.2013 - 05.2020
Developed strong working relationships with staff, fostering a positive work environment.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Improved customer satisfaction by addressing and resolving complaints promptly.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.